The Patient Family Counselor is responsible for providing counseling and support for patients, families and caregivers. This includes development of goals and objectives and the direct provision of care for patient, family, and caregiver support. Responsible for the most efficient and effective use of human and financial resources in the achievement of patient, family support caregiver support.
The Patient Family Counselor will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Patient Family Counselor will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
The Patient Family Counselor will:
- Counsel patients and family/caregivers in relationship to others and other identified coping difficulties.
- Conduct social evaluations including, family dynamics, caregiving abilities, communication patterns, high risk for suicide, neglect or abuse and plans based on evaluation findings.
- Communicate findings to physicians, nurses, allied health and extended interdisciplinary team.
- Provide crisis intervention when necessary.
- Educate the interdisciplinary group on special needs related to the culture of the patient, learning style, learning limitations, communication style, roles within the family, and any special traditions.
- Maintain clinical records on the patient, family, and/or caregiver.
- Assist with advanced directives and the transitions to next level of care.
- Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.
Knowledge, Skills & Abilities Required
- Knowledge of patient family care giver support, including the necessary knowledge, experience and clinical skills at a level acquired through completions of a Master’s degree.
- Licensed Clinical Social Worker or Licensed Professional Counselor preferred.
- Minimum 1 year of experience managing a patient support caseload in a hospital rehabilitation center for individuals with physically disability.
- Analytical ability to solve complex administrative and clinical problems.
- Interpersonal skills necessary to motivate and provide direction to patient and families, as well as represent the Shirley Ryan AbilityLab outside of the Institute to community groups and officials of health and welfare agencies.
- Ability to communicate effectively with all levels of management within the Institute.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Shirley Ryan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.