|Reference # :||19-09135||Title :||Patient Scheduler|
|Location :||Los Angeles, CA|
|Position Type :||Contract|
|Experience Level :||Start Date / End Date :||08/19/2019 / 08/18/2020|
Pay $20.00/hour to $23.78/hour
Hours: 8:30am to 5:00pm
Top 3-5 Required Skills:
1. Proficiency with KeckCare Scheduling
2. Proficiency with PowerChart
3. Excellent communication skills and ability to speak, read and write English proficiently.
High school graduate
Top 3-5 Preferred Skills:
1. Proficiency with Word, Excel and Power Point applications
2. Ability to speak Spanish
3. Experience with insurance verifications
Top 3-5 Daily Responsibilities:
1. Schedule appointments in KeckCare Scheduling
2. Patient navigation in Power Chart
3. Upcoming daily appointment verifications
4. Preparation of patient's charts
5. Front desk reception
Schedules high volume client appointments according to availability of space, availability of medical personnel, provider availability, equipment needs, etc. Maintains daily, weekly and monthly client appointments. Communicates schedules to students, faculty, staff, or other medical facilities, as appropriate. Provides a high level of customer service for all clients. Receives and screens client telephone calls or visits. Takes messages and provides information to clients or customers. Registers client according to established protocol. Confirms client's identification and demographic information. Maintains client accounts and refers to business office as necessary. Reviews schedule on a regular basis and communicates any changes, such as no shows, time constraints, conflicts and other scheduling difficulties to appropriate personnel. Prepares and distributes monthly scheduling reports to internal clients and management as assigned. Maintains electronic files, databases and records used to prepare master scheduling template documents. Prepares reports and correspondence as needed. Performs clerical duties, such as data entry, filing, faxing, photocopying, distributing mail, and/or performs other incidental department tasks, as assigned. Covers other areas as needed. Ensures patient's right to privacy, safety and confidentiality are maintained in accordance with HIPPA regulations. Maintains a safe environment in accordance with compliance standards, policies and safety regulations. Ensures compliance with established infection control policies. Minimum Field of Expertise: Experience working in a clinical or hospital setting. Experience scheduling appointments and maintaining multiple calendars. Knowledge of medical terminology. Knowledge of HIPPA compliance and various insurance types. Demonstrated interpersonal, written and oral communication skills. Ability to multi-task.
inSync will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.