Patient Scheduler at Triton Medical Solutions

Corporate location in Tempe, Arizona is seeking a Scheduler.  As a critical member of our team, demeanor and confidentiality is a crucial aspect of this position. This person will be an important member of our team and must be willing to perform a wide breadth of activities.

We are looking for a fun, positive person who is detail oriented and can multi-task with great energy.  Previous call center experience is required.  
 
Duties & Responsibilities:

• Answer incoming calls. 
• Efficiently manage patient call queue.
• Communicate effectively with patients.
• Schedule patient appointments.
• Collection of New Patient Demographics

Qualifications:

• Previous call center experience is required.
• Experience with Dental and/or large medical office scheduling preferred
• Excellent interpersonal skills.
• Attention to accuracy and detail in all aspects of responsibilities.
• Excellent ability to multitask, or excel in a fast paced environment.
• The ability to manage priorities and focus on completing tasks efficiently and within allotted time frames.
• Excellent organizational skills.
• The ability to follow directions, sometimes from multiple sources, and determine priorities
• Ability to operate basic office equipment such as a computer and multi-line telephone system.
• Excellent typing and computer usage skills, including Microsoft Word and Excel proficiency.
• Must possess good oral and written (English) communication skills.
• Occasional overtime may be required and/or hours may be shortened as business needs dictate.
• Availability for normal business hours from 7am to 5pm