Make a real difference every minute of every day!
Robert Young Center is a family of people who are pleased to make the Quad Cities region their home. Our teams enjoy high employee satisfaction scores and careers offer competitive pay and comprehensive benefits. Professional development is important to us, so we offer opportunities to our people so they may learn and grow in their professions.
The role of the Peer Recovery Specialist is to provide in the moment counseling to patients and families. Assisting the patient to calm or possibly diminish symptoms/ concerns that prompted their presentation to the Emergency Department. Peers excel in providing and explaining community resources to our patients. Peers are an integral part of the Crisis Stabilization Unit and have the privilege of spending the most time without patients. Peers are also a great support to the CSU team by assisting with various delegated tasks including those that mobilize the patient i.e. transfers to other facilities or departments.
· Working one on one with patients and or families who are willing and would benefit from extra time spent with peer i.e., counseling, coaching, reassurance, education etc.
· Goals are to reduce presentation symptoms, assist to increase potential for a disposition of, reconnecting patients back into the community
o Decrease short term inpatient stays
o Decrease 30 day readmissions
· Work collaboratively with nurses, crisis clinicians and other members of the interdisciplinary medical team
· Assists team to locate available facilities outside of our local community
· Obtaining insurance authorizations
· Assist patients to connect to our community’s resources
· Communicating with or reaching out to assigned clinicians within open RYC programs (continuity of care)
· Financial responsibility to enter notes so RYC can bill for services provided as appropriate- productivity benchmark to be set based on number of hours worked.
Preferred or Specialized
· Counselors and Social Workers must possess at least a bachelor’s degree
· Specialized training in mental health, or psychiatric services or at least 2 years of experience in these areas
In addition to the minimum requirements:
· lived experience
· Application of critical thinking
· Problem solver
· Reads writes and comprehends and speaks fluent English
· Works independently at times
· Collaborates with a variety of personnel and personalities
· Completes accurate assessment and diagnoses
· Great interpersonal skills
· Positive and professional attitude
· Good written and oral communication.
· Able to plan and organize their work.
· Able to work in multiple computer applications (i.e. Vision Works, EPIC) efficient typing skills
· Recognizes signs of suicidal behavior
· Able to assess for lethality
· Flexibility to change course of assignment
· Motivated and energetic (work assignments & team support) to support team when needed with a variety of tasks
· Utilizes Trauma Informed Care
· May be required to be certified by the State of Illinois as a Certified Recovery Support Specialist (CRSS)
· CPI (Crisis Prevention Intervention) De-escalation Training within 6 months of hire then, annually
· Required to obtain 60 minutes of supervision per month to meet Rule 132 (Illinois Medicaid) requirements