DREAMCATCHER YOUTH SERVICES
A Program of Covenant House California
Job Description for Per Diem Shelter Counselor
(On-Call, non-exempt position)
As our direct care staff work with youth that are 13 - 18 years old,
we require that applicants are at least 21 years old.
Since 2000, DreamCatcher Youth Services has been the only safe landing for homeless and trafficked at-risk youth in Alameda County who are between the ages of 13-18. DreamCatcher’s comprehensive constellation of programs is designed to serve these youth by connecting them to stable housing, consistent resources, community and peer supports. Over 90% of youth have been through DreamCatcher have moved directly into stable housing, further education or employment.
We believe that basic needs must be met for the work of healing to begin. We are trauma-informed, youth-positive, and strength-based, using a low barrier, harm reduction model. We understand that a core need of all youth is for connection and from the first point of contact, building a trustworthy relationship is our focus. Over a third of our staff are graduates of our program who returned as adults wanting to give back for all they received, for the ways their lives changed.
DreamCatcher provides emergency shelter, a support center where youth can access a community supper, crisis counseling, case management, laundry facilities, hygiene supplies, transportation, computers, academic support, employment referrals, medical clinic, recreation and advocacy, as well as outreach to runaway and homeless youth ages 13-18 throughout Alameda County.
We are seeking qualified applicants to become a part of an exciting and dynamic organization that makes a difference in the lives of homeless and trafficked youth. Applicants that have experience working with youth that have experienced homelessness, who have traumatic histories, identify as LGBTQ, are gender non-conforming and/or who often face multiple issues and have complex needs. Applicants with knowledge and/or experience working with youth development programs, utilizing a harm reduction framework, using trauma informed practices and will value working with a multi-disciplinary team to create a safe inclusive environment would be highly preferred.
DreamCatcher offers an excellent benefits package including: medical, vision, dental, an EAP program, pension, tax deferred annuity and a generous vacation package.
Under the supervision and support of the Shelter Coordinator, the shelter counselor provides staffing in shelter, responsibilities and duties include:
- Maintain a safe and nurturing environment for sheltered youth.
- Conduct intake interviews as requested; assess suitability for emergency shelter placement of runaway youth, ages 13-18.
- Prepare and provide meals to resident youth.
- Maintain records and complete reports requested by Program Director.
- Maintain daily communication with service delivery team and coordinate logbook and all written communication between staff.
- Share responsibility for 24-hour telephone services for shelter.
- Ensure that facility is in compliance with all local, state and federal program regulations.
- Perform other duties as requested by Program Director.
- A Bachelors degree in counseling or social work or related field or have 4 years equivalent experience working with “at-risk”, runaway or homeless youth.
- Experience providing services to homeless, runaway and at-risk youth.
- Experience and sensitivity in working with culturally and sexually diverse populations.
- Able to work independently and in conjunction with a team.
- Background clearance, including fingerprinting for the Department of Justice and FBI is required.
- Must have strong verbal and written communication skills and strong organizational skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, clients, vendors and the public.
- General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required.
- Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, Trauma Informed Care, Harm Reduction, Part-R, and CPR & FIRST AID.
- Computers (including email), telephone, and fax.