The pharmacy technician assists pharmacists in preparing and distributing medications, maintaining drug inventory, and maintaining patient records. They provide age and developmentally appropriate in-direct patient care to adult and geriatric patients. Pharmacy technician does not perform duties that are legally performed only by a registered pharmacist. Pharmacy technicians work only under the supervision of a registered pharmacist and reports to the Pharmacy Manager and Director of Pharmacy Services.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Adheres to the standard of care, standards of practice, policies and procedures of RML Specialty Hospital.
- Creates a positive environment by promoting teamwork and demonstrating an optimistic and encouraging attitude. Intervenes as necessary to correct inappropriate staff behavior.
- Exemplifies the RML REACH (Service Excellence) culture by demonstrating respect, excellence, appreciation, concern and honor in all interactions with patients, families and co-workers, and as identified in departmental and hospital wide behavioral expectations.
- Provides medication preparation and dispensing:
- Performs IV additive functions and Total Parenteral Nutrition preparation within the USP Chapter 797 guidelines.
- Prepares hazardous medications according to the NIOSH recommendations.
- Fills new medication orders.
- Fills unit-dose medication carts.
- Delivers controlled substances.
- Serves as a courier for deliveries and pickups per established schedule and as requested.
- Prepares and maintains floor stock for the nursing units.
- Replenish medications to the crash carts.
- Performs inspections on patient care areas, pharmacy, DocuMed, crash carts, and ancillary departments.
- Maintains logs, records, and other required documentation accurately. Files documentation in appropriate locations.
- Able to perform computer-based tasks: billing, reports, labels, and others as requested.
- Prepacks bulk medication in unit-dose packages and maintains prepackaging records.
- Contributes to the management of the department budget.
- Participates in inventory control and other cost containment activities.
- Monitors stock levels.
- Restocks dispensing and IV areas.
- Checks and stocks the IV and drug deliveries from vendors.
- Use the wholesaler’s computer to order and return medication.
- Procures medications not available through the drug wholesaler.
- Ensures that the pharmacy passes surveys and inspections by accrediting and regulatory agencies with no deficiencies or recommendations: Illinois state inspections, Joint Commission, DEA, Illinois Department of Public Health.
- Keeps pharmacy areas and equipment clean, neat, and well organized.
- Demonstrates effective oral and written communication skills. Answers the telephone in a courteous manner, informs the pharmacist, Pharmacy Manager or Director of Pharmacy Services of real or potential problems in a timely manner.
- Remains current with developments in the field of pharmacy and insures the enhancement of personal knowledge and skills by participating in seminars, inservices, reading pertinent literature, etc.
- Participates in departmental quality improvement and performance improvement activities, especially including opportunities to promote patient safety. Notes areas for improvement in day-to-day departmental operations and brings to the attention of the Pharmacy Manager or Director of Pharmacy Services.
- Performs other duties as assigned by the pharmacist, Pharmacy Manager or Director of Pharmacy Services.
- Fosters a team environment by providing orientation and training to new employees. Assists coworkers in tasks, as time permits.
- Maintains strict confidentiality of patient, visitor, and employee information. Complies with hospital policies regarding confidentiality of the patient’s medical information, verbally, on-line, and in print. Complies with all hospital policies related to computer use and system security. Intervenes to prevent inappropriate communications among staff, especially in public places.
- Actively participates in staff meetings, educational in-services, committees or task forces, and attends meetings as may be assigned. Provides information and feedback to other staff members on related clinical and professional topics.
- Meets all annual and ongoing employee requirements, such as annual review.
- Completes all competency/skills assessment requirements.
- Performs work within specific timeframes. Adapts positively to frequent interruptions and changes in workload and/or work schedule. Able to handle high volume of work, responds quickly to emergency requests, and handles stress appropriately.
- Ability to meet the pharmaceutical care needs of the adult and geriatric age groups.
- Adheres to departmental standards:
- Punctual, dependable; reports to work as scheduled.
- Maintains a neat, professional, well-groomed appearance.
- Wears hospital ID at all times.
- Provides professional, courteous, cooperative, and timely service to patients, visitors, and staff.
- Reports any abuse, neglect, or other patient concerns to the manager immediately.
- Supports the hospital’s mission and vision.
- Works cooperatively and actively supports all staff.
- Organizes and prioritizes work assignments.
- Works overtime when required.
- Responds to stressful situations in a calm, rational manner.
- Responds to conflict discreetly and appropriately.
- Follows patient and personnel safety procedures as outlined in the hospital and departmental policies. Responsible for supporting a safe work environment for self and others by reporting unsafe conditions to the Pharmacy Manager or Director of Pharmacy Services.
- Demonstrates knowledge of and consistently adheres to standard precautions for infection control.
JOB REQUIREMENTS & CHARACTERISTICS
Skills & Abilities
Basic computer skills
Basic math skills
Excellent interpersonal, communication (written and verbal), teamwork, customer service, and problem solving skills. Able to work effectively with coworkers.
Creates a positive work environment by promoting teamwork and demonstrating an optimistic and encouraging attitude.
Manual dexterity sufficient to aseptically prepare IV solutions.
Knowledge & Experience
High school graduate or equivalent.
Eighteen (18) years of age or older.
One-year experience in a hospital pharmacy.
License & Certifications
Current licensure for Pharmacy Technicians by the Illinois Department of Professional Regulation.
Repetitive use of hands, e.g., preparing IV admixtures, use of computer keyboard.