GENERAL STATEMENT OF DUTIES: The Pharmacy technician, under the supervision of a licensed pharmacist, assists the pharmacists with providing medication and other health care products to patients and consumers. This position will perform routine tasks to help prepare prescribed medication, such as counting tablets and labeling bottles in accordance with the mission, vision and values of the organization.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list may not include all of the responsibilities assigned.)
* Retrieving, pouring, counting, labeling, and reconstituting prescription medications
* Accepting prescriptions to be filled and ensuring that the Pharmacist has the data necessary to fill the orders
* Accessing, inputting, and retrieving information through the Pharmacy's computer network to maintain accurate records.
* Creating accurate prescription labels and obtaining refill authorizations from prescribers.
* Processing and preparing third-party insurance claims. Communicating with physicians, patients, and third-parties, such as insurers. Properly processing Medicare DME claims.
* Maintaining accurate patient/ client profiles and Maintaining Pharmacy inventory.
* Preparing reports related to sales, usage, and inventory. Recordkeeping related to inventories, receipts, purchases, and deliveries.
* Greeting and assisting customers. Providing completed orders to customers, collecting co-payments. Answering phones and directing customer calls to the appropriate personnel
* Maintaining and cleaning equipment, work areas, and shelves. Checking refrigerator and freezer temperatures.
* Packaging and labeling products under the supervision of the Pharmacist. Notifying the pharmacist of any problems or malfunctions
* Unpacking and organizing incoming merchandise, including sorting items that require special handling
* Checking for outdated medications and notifying the PIC of low inventories
* Understanding confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and following HIPAA guidelines regarding readily identifiable protected health information
* Properly processing pseudoephedrine sales
* Demonstrates sound cost containment techniques.
* Adheres to established safety requirements and procedures to ensure a safe working environment.
* Maintains and evaluates own clinical expertise and practice. Recognizes legal and policy limits of individual practice.
* Maintains certification and license requirements and submits required evidence of certification/licensure as needed.
* Adheres to all policies and procedures.
* Completes annual performance and competency evaluation process with management and participates in goal setting, performance improvement and educational training as needed.
* Participates in department quality improvement, clinic safety, infection control and hazardous materials programs/activities.
* Regular attendance is an essential job function.
* Exercises discretion and maintains high level of confidentiality.
* Performs related work as required.
KNOWLEDGE, ABILITIES, AND SKILLS: Excellent customer service skills. Computer skills as necessary to operate Pharmacy management software and other necessary programs. Knowledge of clinical policies and procedures. Knowledge of clinical practices and medical terminology. Knowledge of common safety hazards and precautions to establish a safe work environment. Ability to communicate well with patients, families, co-workers, physicians, other members of the healthcare team, etc. Ability to adapt to varied, age-specific and/or specialized groups. Ability to understand use, function, interpret, document, and keep records. Ability to interpret, adapt and apply guidelines and procedures. Ability to react calmly and effectively in emergency situations. Ability to read, write and communicate effectively in English. Ability to organize and prioritize work. Ability to work in a fast-paced environment. Ability to follow oral and written instructions. Ability to reason and make sound judgments. Skill in identifying problems and recommending solutions. Skill in establishing and maintaining effective working relationships with co-workers, management, patients, medical staff, and the public. Skill in accepting constructive criticism and giving suggestions in a professional manner.
EDUCATION, EXPERIENCE AND LICENSURE:
* High School diploma or equivalent.
* California Pharmacy Technician license required. Completed Pharmacy Technician Training program preferred.
* One year of work experience in a pharmacy under the direction of a Pharmacist
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled