Under the direction of the CMIO, the Physician Support Associate is responsible for supporting the Electronic Medical Record (EMR) system and assigned aspects of it at SVMH. Will play a key role in supporting the Physician Support Specialists with continued development and physician support of our electronic registration process. Will collect data and create reports on physician compliance, and assist with our patient engagement programs.
1. Education: A minimum of a BS or BA degree or commensurate education required.
2. Licensure: None.
3. Experience: Two (2) years experience within a healthcare related clinical environment preferred. Working knowledge of the process and delivery of patient care services in an acute care facility and office practice environment preferred. Understanding of the supporting activities in clinical services, ancillary departments, financial services, medical records, utilization review, quality assurance, theadmitting/registration functions, and billing and collections preferred.
4. Essential Technical/Motor Skills: Knowledge and ability to work with microprocessor based systems. Working knowledge of hospitals clinical departments and physician office practice operating proceduresand policies preferred. Awareness of how, when and to what extent different system users relate to andcommunicate with one another.
5. Interpersonal Skills: Excellent skills in dealing with members of the public, patients and co-workersbyutilizing positive communication, both written and verbal. Works effectively with administration, employees and medical staff