Platform Policy Enforcement Investigator, Developer Operations at Facebook

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

Our team makes sure the applications on our platforms are high-quality and trustworthy. Working closely with other Facebook teams, we detect and investigate violations of our Platform Policies. Depending on the nature of the violation and the best interests of our users, we may take a variety of actions; everything from helping the developer fix the problem, to permanently removing the developer and application from our platform. We’re always working to improve the platform experience for both users and developers through the use of automated detection tools, strategic manual review, data analysis, developer guidance, and coordination with product engineers. Facebook is looking for a strong team player that will be responsible for auditing and investigating Facebook integrated apps, developers and respective companies to identify potential violations of our policies. In this position, you will interface with internal teams such as Partnerships, Policy, Legal, Marketing and Engineering, as well as with external developers using the out platforms. The candidate must be able to understand causation, share lessons learnt and demonstrate impact by preventing recurrence.

Required Skills:

1. Produce high quality, timely, and tailored intelligence reports and assessments to internal and external parties while managing sensitive or confidential data

2. Ability to assess, analyze and convey complex investigative findings, and distill that complexity into simple and concise communication

3. Synthesize research from a variety of sources to identify broader patterns of abuse, developer attitudes and behavior on platforms

4. Effectively recognize platform abuse by performing relevant research and data analysis using both internal and external tools and resources

5. Analyze large and unstructured data sets to identify trends and anomalies indicative of potential malicious activities or data misuse that impacting Facebook, its subsidiaries and related customers

6. Prepare and deliver effective briefings to fellow team members, organization leaders and company executives

7. Ability to work with little direct oversight

8. Collaborate closely with the technical investigations staff, legal, PR, policy management and other teams within the company

9. Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support your position

10. Manage, coordinate, and/or support policy enforcement projects as needed

Minimum Qualifications:

11. 2+ years experience with investigations, risk, fraud, trust & safety, cybersecurity or other related fields, or other comparable experience that demonstrates investigative acuity

12. Analytical experience in making assessments and solving problems using data, as well as providing practical business insights

13. Knowledge of statistical analysis and tools

14. Experience using a variety of search tools

15. Time management and organizational experience

16. Experience assessing, analyzing and resolving issues

17. Excitement about working in an unstructured environment full of ambiguity and constant change, and willingness to independently problem-solve in it

Preferred Qualifications:

18. BA/BS degree in Criminal Justice, Computer Science, Intelligence Studies, Cyber Security, International Affairs, or other relevant forensic-oriented education

19. Solid track record in Criminal Justice, Computer Science/Forensics, Intelligence Studies, Cyber Security, International Affairs, or other relevant forensic/analysis-oriented work

20. Technical knowledge/skills in investigations: Application Security, DevSecOps, Hive, PHP, Python, advanced OSINT research methods, and Maltego or other links analysis tools

21. Investigative experience in one or more of the following areas: spam, phishing, malware, account takeover, apps and ads fraud

22. Experience in database infrastructure and writing queries in SQL

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.