Located in the heart of Phoenix, Ariz., St. Joseph's Hospital and Medical Center is a 586-bed, not-for-profit hospital that provides a wide range of health, social and support services with special advocacy for the poor and underserved. St. Joseph's is a nationally recognized center for quality tertiary care, medical education and research. It includes the internationally renowned Barrow Neurological Institute, the Muhammad Ali Parkinson Center, the Norton Thoracic Institute, a campus of Creighton University's Medical School and the first Level I Trauma Center in Arizona verified by the American College of Surgeons. U.S. News & World Report routinely ranks St. Joseph's among the best hospitals in the United States for neurology and neurosurgery. For more information please visit our website at https://www.dignityhealth.org/arizona/locations/stjosephs.
ResponsibilitiesSUMMARY - Manages the business process of the outpatient practices of the UA Cancer Center at St. Joseph’s and works collaboratively with the VP, Oncology Services and the clinical team to ensure that patient care services are rendered in a timely manner and in compliance with hospital policy. Principal Duties and Accountabilities:
- Manages the operations and services of the Cancer Center. Facilitates multi-disciplinary programs to develop standard of care in clinical pathways. Assures departmental competency and compliance to all regulatory, accreditation and hospital standards of care.
- Prepares and justifies annual budgeting, maintaining effective staffing plans, determining productive and non-productive expenditures, and determining non-labor expense requirements. Coordinates capital equipment budget in collaboration with medical staff. Explores and initiates revenue enhancement activities. Manages department budget within fiscal year approved targets.
- Participates in the planning, development and implementation of organizational operational and strategic goals. Develops, implements and monitors department safety management programs. Develops and implements business and marketing plans to aid in the development and advancement of service line.
- Responsible for staffing and performance management of staff. Monitors productivity and quality to maintain compliance with all regulatory standards, gives feedback to staff, and maintains workload.
Three (3) year experience in a physician practice, hospital-based clinic or ambulatory health care management
Bachelor's degree or relevant years of experience
Financial and data management skills; ability to develop effective working relationships with physicians and a variety of health care professionals and other collaborators; excellent verbal, written and electronic communication skills. Able to successfully navigate a matrix organizational structure.
Experience in an oncology and infusion setting
Master's degree in business or health care administration
Project management and performance improvement process such as Lean Six training