Practice Manager - Reference Laboratory at ZNLabs, LLC

Ensures a Laboratory practice,remains financially sustainable while delivering good customer service. Makes key business decisions and oversees day-to-day practice operations. Works to expand lab practice to make it more profitable and better meet the needs of the local community.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Works with management to develop business strategies and laboratories services
• Designs and implements workplace procedures
• Liaises with other laboratory practice employees to ensure they have necessary support
• Manages practice budgets and P&L
• Oversees daily practice operations, including  scheduling, cleaning, security, and occupational health and safety
• Leads a team made up of medical lab, Veterinary Lab  receptionists, Accessioners  
• Controls the amount of supplies and integrity of equipment
• Manages records and IT system
• Evaluates procedures and services
• Recruits, trains, and supervises new employees
• Interacts with patients and gains customer feedback about the practice
• Addresses complaints in a compassionate and timely fashion
• Monitors practice's progress in meeting government targets

SKILLS AND QUALIFICATIONS:

People Person, Strong Oral and Written Communication Skills, Problem Solving Skills, Organizational Skills, Management Skills and Experience, Leadership Skills, Computer Literacy and Knowledge of Relevant Software, Budgeting Skills, Accounting Skills, Ability to Work as Part of a Team, Analytical Skills, Health and Safety Knowledge, Previous experience required 4-6 years

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