Product Manager - Mid at GOIN

Our client's Digital team is seeking a mid-level Product Manager.

Responsibilities of a Product Manager include:

Overall

• Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide 7-Eleven customers and associates with an unparalleled shopping experience
• Translates business goals and end-user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
• Identifies goals, metrics, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings
• Conduct end-user research to help identify user stories and help determine Minimum Viable Product (MVP)
• Partners with Finance to understand financial needs and assists in the creation of business plans for new opportunities
• Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
• Evaluates research and market analysis on industry innovations and technology platforms to recommend the best possible solution

Stakeholder and Business

• Ensure product is aligned with the company, stakeholder and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction
• Documents, reviews and ensures that all quality and change control standards are met
• Formulates tests and refines assumptions and hypotheses through user research and testing
• Creates, prioritizes and accepts user stories; incorporate them into release planning
• Makes product decisions that drive value on a daily basis
• Identifies pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
• Participates in standups, iteration planning sessions, product demos and retrospectives
• Condenses complex technical concepts into non-technical language for stakeholders

Collaboration

• Fosters collaboration with team members (Engineering, User Experience Designers, etc.) to drive value and collectively identify and resolve impediments
• Acts as a proponent of modern software development practices
• Advocates for the end-user and stakeholder by empathizing with and understanding user needs and becoming the domain expert
• Regularly works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
• Manages cross-functional team and stakeholder expectations to execute on product strategy; provides education to requestors to determine prioritization based on tangible benefits and/or user experience
• Exhibit active listening, facilitate sessions and clearly communicate at all levels (Executive Leadership Team, store associates, etc.) and in all formats the product

Requirements:

• 4 plus years of Product Manager experience
• Minimum of a Bachelor's degree - with relevancy to the role and industry
• Determining Product capabilities that relate to business growth strategies
• Researching customer experiences and demands
• Improving customer and store experiences
• Proven ability to outline a detailed product strategy
• Managing cross-functional teams
• Managing product road maps and releases
• Understanding product selling points
• Identifying and filling product gaps
• Generating new product ideas
• Developing product pricing and positioning strategies
• Working alongside engineering teams
• Previous experience in product development or management role
• Proven product development ability
• Technical background with experience in software development or web technologies
• Attention to detail and good problem-solving skills
• Excellent interpersonal skills
• Good written and verbal communication
• Exceptional leadership skills
• BONUS: Merchandising industry experience
• BONUS: Retail and Pricing experience