As a Leader at TTM Technologies,you have accepted a demanding responsibility for a group of people who depend on your knowledge, skill, and professionalism. The Job Expectation Sheet for Lead Technicians outlines TTM Technologies expectations of you in this role. As a leader, you are primarily accountable for achieving results through the efforts of those whom you are responsible for. This document does not mean that these are your only duties and/or responsibilities. Occasionally you may be asked and expected to perform other functions that are within the best interest of the company, which can only be done with the active help of your team. It will be very difficult for you alone to achieve the results outlined in this document. But, if you utilize your department technicians and other support personnel to meet these expectations, you will no doubt succeed.
- Always act in the best interest of the company.
- Enforcing TTM’s confidentiality policies, procedures, and rules are essential. Leaders are expected to adhere to these guidelines and will be held accountable. To help with some decisions, please see your Ethical Guide to Conduct & Employee Handbook for reference.
- Maintain professional conduct and appearance.
- Be fair, objective, consistent, and honest.Treat all employees with respect.Set a good example yourself through your integrity, work ethic, and dedication.
- Show appreciation toward employees; actively manage morale.Use the resources and programs available to assist you.
- Your flexibility and availability may be required to meet department goals
- It is your responsibility to report any improvements and/or inefficiencies related to your department to your Supervisor.
- Respond to requests and assigned action items in a timely manner.
- Manage projects to meet scheduled implementation dates.
- Demonstrate the highest level of teamwork, ownership and accountability for the equipment, employees, processes, and facility, within your department and throughout the division.
- Act as if you own the business within your department.Work with your Supervisor to manage your internal and external suppliers and customers accordingly.
- Develop the skills of the employees within your department.Set and follow development plans that challenge employees and gain valuable skills for the employee and company.
- Communicate professionally and effectively with all employees (including shift to shift), customers, and vendors.Be direct and make sure expectations are understood.
- Provide timely identification and disposition of issues within your department.
Environmental Health & Safety
- Understand every aspect of your department’s discharge of chemicals and water.Know where each discharge goes and how it affects our permit limits.
- Work with waste treatment operators and management to properly manage the discharge of waste as prescribed by the documented WT procedures.
- Follow the documented procedures for handling and storing chemicals and hazardous waste.
- Review departmental JSA’s, MSDS book, and other environmental and safety documents.
- Support the activities of the department’s safety coordinator.
- Insure safe work habits by all company employees.
- Initiate accident documentation to help Employees, Supervisors, and Managers gather accurate information in a timely manner.
- Report disciplinary information and accident documentation to Shift Supervisor and/or Manager.
- Contact your Supervisor and the Environmental Health & Safety Manager immediately with any issues and/or emergencies please.
- React to employee environmental and safety concerns in a professional and timely manner.Use the resources available to assist you in addressing these concerns.
- Maintain housekeeping within the facilities and departments to ensure safety as well as creating a positive presentation for employees, customers, and visitors.Minimize clutter within your department.Develop a program and schedule that guarantees continuous execution of your cleanliness plan.
- Review “Department Manuals” for guidelines and specifications dictated by the Quality Systems department.
- Review accuracy and enforce the execution of documented procedures.
- Insure all employees within your department(s) are fully trained/cross trained to the department’s procedures, and any other document/procedure that affects quality in your department.
- Cross train new employees within department to adhere to departmental policies and procedures.
- Control processes by adhering to documented work instructions, PM programs.
- Participate in continued education programs to progressively improve communication and documentation skills.
- Manage daily activities to meet output goals and desired WIP levels.
- Understand daily output requirements and communicate expectations to employees.
- Understand desired backlog levels (WIP) and also communicate expectations to employees.
- Assist in scheduling the use of the equipment, the hours of coverage by employees, and the overtime necessary to meet the production and backlog goals.
- Cross train employees to insure flexibility of coverage.
- Challenge the system (equipment, people, capabilities, etc…) to increase process productivity.
- Propose new procedures for PM, housekeeping, etc….
- Adhere to and enforce current procedures.
- Complete Lead Shift Report forms to communicate (quality, safety, problem jobs, etc…) detailed information to Supervisors and off shift Leads.
- Develop a working knowledge of the flow and function of your department.
- Plan and execute critical expedites as defined by the Critical List, and applicable production lists supplied by the production control team.
- Manage the accurate and timely procurement of material needed within your area.
- Participate and support the training initiatives of the HR department.Work with HR to schedule training participation to minimize the effect on production and quality.
- Work with Supervisor and HR department to respond to Employee Disciplinary Reports in a timely and professional manner.