Job PurposeProvides high-level project and process management support for division wide Enrollment Management projects and initiatives in support of all aspects of the division's strategic plan. Utilizes a broad range of internal consulting skills including: process-flow diagramming, data analysis, program/project management, database management, benchmarking and analysis, document/power point preparation, small group facilitation, synthesis & recommendation development and presentations to various audiences. Works to provide support relative to project management and/or continuous improvement initiatives aligned with divisional priorities. This position reports to the Associate Vice President of Enrollment Management.Essential Functions Track, monitor and follow progress of projects, action items and strategies that emanate from the Associate Vice President of Enrollment Management to assure deadlines, outcomes, and reporting needs are met for division wide projects. Provides functional project support to areas in transition, collects and analyzes data and prepares project materials and various reports; Performs needs and outcomes assessments.Works with internal and external groups assuring requirements, reports, surveys and program/project/client intervention agreements; provides project management, facilitation and documentation support in a timely and effective basis to support continuous improvement efforts.Provides direct lead support administering technical and operational projects, undertakings and initiatives; works with project and technical leads; develops detailed plans and schedules for the scope of the project; responds to requests to produce presentations and infographics to communicate progress on assignments.Facilitates the tracking of milestones and completion of tasks and follows up on outstanding matters, using project management tools and prepares summary reports for leadership. Supports the development of dashboards and tools to measure performance. Provide a mechanism for project participants to easily update project status.Facilitates the tracking, maintenance and reporting of project budget and expenditures to ensure accuracy in reporting. Assists with the development of short and long-range strategic plans. Prepares projections or forecasts of expenses in comparison to budget categories/line items for review by project leadership. Facilitates the procurement of purchasing process for the program/project.Coordinates efforts between departments within the Enrollment Management Division and between units across campus and external parties.Works with leaders and consultants to create facilitation materials, develops support materials for various programs, and supports activities related to process improvement initiatives. Participates in planning implementation tasks including training and workshop sessions. Designs, develops and implements organizational assessments, questionnaires and surveys utilizing software and various databases. Creates communication plans that detail how and when information will be shared with clients, stakeholders and team members. Attend (and represent the Associate Vice President of Enrollment Management) project meetings, monitor action items and commitments, and initiate subsequent follow-up meetings and communication for key stakeholders.Perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying University needs. MINIMUM QUALIFICATIONSEducation Bachelor's degree Communications, marketing, computer science, industrial engineering or business preferred.Project management (PMP) certification is preferred.Experience Specialist (minimum 5 years of job-related experience) 3-5 years of project coordination/program management experience preferably in higher education, or other complex, matrixed or shared services environment.Relevant practical experience working for a senior executive; considerable administrative experience in higher education, preferably in a research university.Experience in budgeting and strategic planning is desirable.Experience with developing communication plans and familiarity with change management plansExperience with project designExperience with project management methodologiesExperience coordinating, leading and conducting organized meetingsPreferred:At least five (5) years of experience working in higher education with progressive responsibility Experience working in a complex university organizationKnowledge, Skills and Abilities. COMMUNICATION SKILLS: Excellent communication and interpersonal skills; ability to plan, organize, and effectively present ideas and concepts to groups.COLLABORATION SKILLS: Ability to work collaboratively with other administrators, both through formal channels and informally, to plan initiatives and resolve concerns that bridge divisional lines; record of working collaboratively with deans, faculty, students, and others in the academic community.BUSINESS ACUMEN: High energy level with ability to work with under pressure in a timely, confidential, and diplomatic manner. Commitment to the mission and purpose of an urban university; familiarity with the goals and purposes of higher education.LEADERSHIP SKILLS: Strong leadership and organizational skills, and ability to coordinate programs and activities.PLANNING/ORGANIZNG SKILLS: Possess excellent time management skills; plan work activities and events in a consistent organized fashion but is flexible enough to adapt for changing conditions; communicates changes and progress of projects and tasks; completes projects and tasks with accuracy, thoroughness and on time; is confident to ask for help when prioritizing, ability to self-direct and effectively manage assignments. Expertise in time management.ANALYTICAL SKILLS: Possess the ability to work with management, users and technical staff to analyze and diagnose off-track projects and provide resolution.PROBLEM SOLVING SKILLS: Able to take action in solving problems, while exhibiting judgment and a realistic understanding of issues; review facts and weigh options in line with the University's best interests. Strong problem-solving capability in a dynamic and complex environment.INNOVATION: Ability to effectively synthesize complex or diverse information; collects and researches benchmarking information and data. Expertly uses intuition and experience to compliment data and displays original thinking and creativity.COMPUTER SKILLS: Extensive technical expertise and experience in:Document preparation software (e.g. Word)Presentation software (e.g. Powerpoint)Spreadsheet software (e.g. Excel)Browsers, email, communication software (e.g. skype), Technical expertise and experience in:Project management softwareContent management systemsOnline survey developmentMATHEMATICAL SKILLS: Ability to Interpret mathematical information; such as, ability to organize information; Argumentation and logical thinking; Understanding trends; Scheduling or budgeting Measurement and data analysis.