The Office Small Business Team was formed to understand, explore, and deliver compelling offerings that bring value for our small and medium business (SMB) customers, defined as 1-300 employees. Our mission is to make O365 more relevant, compelling, and delightful for these customers and the partners who serve them! We are looking for a program manager to lead projects targeted to this mission, working with Engineering, Design, Marketing, and other partners across Office. The primary product we work with is Microsoft Teams; the modern workplace hub. You will take a broad product management perspective, from business strategy and market landscape through to product design and development, both directly and working with other internal partners. Your focus will include both customer-facing experiences, features, and applications for Microsoft Teams as well as partner focused tools and experiences. The role will include all aspects of product development including planning, design and user experience, feature specification, tracking and responding to customer feedback and telemetry, experimentation, and project management. And it will rely heavily on collaborating and influencing other teams. **Responsibilities** + Build modern, beautiful experiences focused on delivering value specific to SMB customersor partners + Contributeto overall product strategy, priorities, and roadmap. + Own backlogsand deliverables, with clear prioritization and an urgency to ship.Keep the release schedules focused, on track, and high quality in partnership with Engineering. + Partner with Design and Engineering to develophigh quality experiences, specs, and experiments. + Have clear metrics and projectedimpacts for all work.Define and maintain dashboards to support the product. + Be aware and have informed opinions ofmarket trends and competition in the customer management and small business space.Deliver deep insights and knowledge about the SMB segment. + Maintain partnerships and drive results with relevant teams across Microsoft **Qualifications** 3+ years of program management experience with proven success in delivering end user facing products and services, working across organizational boundaries. + Experienceas a program manager or product manager for end user facing features and products. + A growth hacker with passion for solving user problems backed with sharp analysis of data.The ability to wear many hats, learn quickly and change direction when needed. + The ability to think creatively and critically about product features, architecture, and capabilities. + Innate curiosity and ability to self-start in an ambiguous and changing environment. + Strong project management, leadership, and cross-group collaboration skills. + Excellent written and verbal communication/presentation skills through all levels of the organization, technical and non-technical + Solid understanding of web and mobile technologies, service operations at scale, andabilityto go deep in technical areas + Good problem-solving skills and ability to think strategically + Bachelor'sdegree in Computer Science or related field (or equivalent experience) Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at https://careers.microsoft.com/us/en/accommodationrequest . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.