# Public Information Specialist (ID# 46665) _Fort Lauderdale, FL_
# Category: _Marketing_
# Job Type: _Full Time_
# Minimum Experience: _1-3 years_
# Required Education: _High School Diploma_
# Job Description
WSP has an opening for a Public Information Specialist to work in the Florida Turnpike Enterprise (FTE) offices in Pompano. The position will support, assist and offer guidance to the program in public involvement, public information, outreach and communications. The selected candidate will also join a talented group of other WSP communications professionals supporting the Turnpike program.
This is an exciting opportunity to join our national team of talented communications and public involvement professionals. As part of WSP’s Communications and Public Involvement Practice, you will work on a wide range of transportation projects. The successful applicant will have the opportunity to expand their skillset and experience in public outreach, project coordination, public involvement, business development and communication techniques.
Duties and Responsibilities:
+ Answers the 800 public outreach line
+ Responds to general customer toll inquiries via phone, writing and in-person from various internal and external customers
+ Monitors appropriate email addresses
+ Provides English-to-Spanish translations
+ Reviews and edits news releases, brochures, fact sheets, media alerts and other collaterals for the public and media
+ Supports social media campaigns and outreach efforts
+ Responds to inquiries related to calls from the public for maintenance issues
+ Generates Monthly Events Calendar
+ Maintains general and maintenance inquiry logs
+ Maintains office file and records
+ Supports Communications personnel with outreach requirements
+ Attends and promotes public meetings/hearings, public information and construction workshops.
+ Assists in the coordination and implementation of special events involving the department such as ribbon cuttings, groundbreakings and special announcements
+ Assists in writing and disseminating information for local and statewide education/safety programs and other transportation information
+ Performs other related duties as assigned
# Job Requirements
+ Must have outstanding oral, written and interpersonal communication skills
+ Bilingual (Spanish and English) communications/translations
+ Must work effectively with teams and demonstrate initiative
+ Superior organizational and creative skills
+ Work experience in public information and communication for transportation, design or construction projects
+ High attention to detail
+ Strong computer skills, including experience with Microsoft office - Word, Excel, PowerPoint, Access and Publisher
+ Ability to work well with the public and interact effectively with all organizational levels, including senior management
+ Ability to meet deadlines and multi-task in a fast-paced environment
+ Ability to exercise a high level of discretion in handling confidential and sensitive information
+ Experience working on Florida Department of Transportation projects
+ Public involvement training from Florida Department of Transportation
+ Candidate must be able to immediately work in the United States on a full time permanent basis. Local candidates preferred
+ Graphic design experience (Adobe Photoshop, Illustrator, Snagit, Canvas, etc.)
+ Ability to work with stock images and deliver creative content (text, photo and video)
+ Experience with graphics programs, such as Adobe Illustrator, Photoshop, InDesign
+ Bachelor's Degree in Communications, Journalism, Marketing or related field.
About WSP USA
WSP USA is the U.S. operating company of one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the transportation, buildings, energy, water and environment sectors. With nearly 7,000 people in 100 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com/usa
WSP provides a progressive mix of benefits including medical, dental 401k and long term disability focused on a providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be a key piece in our meeting client objectives, goals and challenges, are you ready to get started?
WSP USA is an Equal Opportunity Employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity
The selected candidate must be authorized to work in the United States.
WSP USA Inc., WSP USA Buildings Inc., and WSP USA Services Inc. (collectively "WSP USA") is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status