A person in this position is responsible for implementing office procedures such as records maintenance, word processing, mail distribution, and etc. May include generation of reports and transcribing of notes. Excellence is de...General:
Maintains an image in support of Company values on and off the job.
Demonstrates good judgment in supporting Company values when non-standard situation arises.
Adds a valuable, helpful, and positive influence to the customer experience and the work environment.
Supports professional, neat, organized, clean, and safe work area. Facilities, vehicles, tools, and uniforms are kept clean and in good condition.
Maintains established safety rules and practices; immediately reports any safety incidents to supervisor.
Actively participates in assigned learning opportunities and in sharing job knowledge for team advancement.
Plans ahead and prioritizes work assignments with supervisor to meet due dates.
Maintains exemplary time-keeping, makes effective use of work time, performs required duties in a timely manner, and demonstrates reliability in completing assignments. Pre-plans time off with supervisor and collaborates to coordinate coverage of duties.
Makes sure the proper materials are on hand, and that tools, and equipment are in good working order; reports non-working tools and equipment to supervisor.
Supports the development and maintenance of well-documented departmental performance standards, policies, and procedures.
Participates in department meetings and collaborates with supervisor to continually improve efficiency and to develop and achieve realistic goals and effective strategies to meet Company objectives.
Supports a climate for job-related open communication among people and between departments.
Performs other responsibilities as required.
Key to this job is to deliver a high-quality customer experience while increasing the profitable sales of Company products and services. Creates and maintains promoters (raving fans) of clients.
Growing knowledge in all products carried and educates customers on products that service their needs. Identifies helpful opportunities for customers through expanding the use of Company products and services. Helpful and persuasive.
Plans and schedules meetings or appointments, organizes hard copy and electronic files, conducts research and manages projects
Collects, reviews and analyzes data, and prepares reports, charts, budgets and other presentation materials.
Provides general support in a variety of functions to an individual, team, department, or other group in an organization.
Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging.
Functions in support capacity to all department activities
Company uniform is the required attire. (Appropriate attire for non-branch personnel is business-casual.)
Shoes must have non-slip soles, safety toe protection; no open shoes; no high heels.
Neat, clean, tasteful, well-groomed appearance required.
Hair, fingernails, and facial hair are to be kept neat and clean and must in no way interfere with the safety, technical, or professional requirements of the position or work assignment.
No ripped, torn, soiled, holey, or ill-fitting clothing.
Heavily-scented colognes, perfumes, and deodorants are to be avoided.
Jewelry is to be moderate and not present a safety hazard (zero conductive material to be worn when working with batteries).
Female employees are not allowed to have more than 1 visible piercing on their earlobes only. Male employees must not have any visible piercings.
Visible tattoos are to be covered with clothing where applicable (i.e. long sleeves). Tattoos not able to be covered must be of a minimal nature and not be provocative, offensive, gang-related, or threatening.
Physical Requirements / Working Conditions:
The physical demands described herein are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions (Team members are required to contact their designated Human Resources in such cases to document the accommodation).
This is primarily a stationary position working in a temperature-controlled environment with extended periods of time sitting at a desk/cubicle occur to interface with a computer, keyboard, mouse, and telephone, or sitting or standing at a desk/counter. Standing and walking is required to interface with customers and to retrieve and deliver documents, to interface with other employees, and to perform inventory counting, requiring the ability to, lift, carry, climb, reach, kneel, squat, and continuous mental and visual attention with eyesight correctable to 20/20 and specific vision requirements of close vision and the ability to adjust focus. Peripheral vision and depth perception are also required for general warehouse safety. The employee operates a keyboard/mouse, answers telephone calls and occasionally bends, reaches, and pushes and pulls file drawers to file documents requiring finger and hand dexterity, reaching, lifting, and twisting. While the use of tools is encouraged, employees in this job occasionally carry archiving boxes weighing up to 50 lbs. Participation in group lifts for heavier weight is required. With regard to archiving/retrieval functions, employee may push pallets (using a pallet jack) or push wheeled carts with boxes weighing over 2,000 lbs. Team members are required to notify their manager if they believe that they are not able to safely continue to lift and require a recovery period of lighter duties. Personal protective equipment consists of uniform, safety glasses, and safety-toe shoes.