JOB OBJECTIVE: The Quality Assurance Training Specialist will coordinate and perform activities to support the training program. The individual will ensure orientation, training programs, delivery, systems, and records meet business needs and external requirements. Position emphasis will include ensuring compliance to training requirements for the quality system.ESSENTIAL DUTIES:1. Collaborate with key stakeholders, developing content and delivery of Quality System requirements to new employees. Ensure orientations are consistent with companywide programs and requirements.2. Work with stakeholders to develop training policies, procedures, training, systems and records which meet Quality System and business needs. Ensure affected employees and management are fully knowledgeable of training program requirements, systems, and recordkeeping practices, and train those staff as needed. 3. In conjunction with departmental supervisors, provide policies and procedures to define and deliver quality training programs in the most effective delivery platform (e.g. web based, on the job, classroom, self-study, etc.) to meet employee development and organizational needs. 4. As a QA function, review and approve training documents to ensure quality, compliance and effectiveness. Provide guidance and instruction to others in determining training needs and developing training plans, training content, and measures of training effectiveness. 5. Effectively work with other training staff to manage and deliver internal training.
6. Support and implement role-based training program. 7. Participate in the testing and validation of Promega’s EtQ system.
8. Coordinate and schedule training events. 9. Maintain training records required by QA. Files include but are not limited to:o Training requirementso Training planso Training materialso Training assessments o Attendance and completion records o Certificates and other required supporting documentation 10. Ensure new or modified training materials or practices are communicated to departments and/or individuals affected by these changes and ensure appropriate involvement and communication. 11. Present a positive and professional image of Promega training to all internal and external customers.12. Understands and complies with ethical, legal and regulatory requirements applicable to our business.OCCASIONAL DUTIES: 1. Assist in the development of procedures and training programs in other areas of the company. 2. Participate in department or companywide projects.
3. Develop and deliver special topic training, as needed.4. Maintain fluency and currency in adult learning theory and practice.5. Supports FDA, ISO, and other compliance audits.6. Perform general administrative support for QA&RA as assigned.7. Works with manager to develop budget and resource needs for training program development and delivery.8. May occasionally direct the work of others to meet training program and departmental needs.9. Provide support to Promega’s quality system by assisting QA/RA and other departments in improvement activities, as assigned. MANDATORY QUALIFICATIONS: 1. Greater than 8 years of demonstrated experience in the development and delivery of training in a Quality System, regulated or scientific discipline. 2. BS or BA degree or equivalent work experience. 3. Excellent written and oral communication skills. Excellent presentation skills and delivering training content to adults with various backgrounds and needs. 4. Strong organizational skills; ability to prioritize and manage multiple tasks concurrently. 5. Strong PC skills to include proficiency in Word, Excel, SharePoint, Outlook and PowerPoint.6. Excellent organizational understanding and ability to work with managers to understand business needs and provide necessary training programs. Good attention to detail and ability to keep and produce training records for general use and audits. PREFERRED QUALIFICATIONS: 1. Familiarity with compliance training especially in a medical device or regulated business.2. Experience in legal requirements and records maintenance within a regulated industry. 3. Prior teaching experience or education in technical, manufacturing, biotech or scientific field.4. Familiar with training software and systems used to define training requirements, deliver training, and host training records. 5. Professional certifications (CPLP) (ASTD).6. Multilingual skills would be a benefit.PHYSICAL REQUIREMENTS: 1. Ability to use computer programs (Microsoft Office Suite), office tools, equipment.2. Ability to use computers for an extended period of time.3. Ability to move/set up meeting room tables and audio-visual equipment4. Filling and carrying/delivering documentation5. Ability to lift up to 30 lb. occasionally.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.