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Service Source is seeking an experienced quality building inspector for oversight of construction, repair, and renovation building projects. ServiceSource is a non-profit AbilityOne company providing Base Operations Support (BOS) to the Mark Center in Alexandria, VA. The Mark Center is a 1.8M square foot Class A office building consisting of 15 & 17 story towers and two parking garages. The Quality Building Inspector ensures compliance of work with industry standards for building projects and building operations. This includes observations to verify the use of proper safety and building trade work practices.
Perform quality control/assurance (QC/QA) and assist in safety oversight of the Building Operations Support (BOS) team, including the mechanical, electrical, and plumbing (MEP) and custodial subcontractors, vendors, and Indefinite Delivery/Indefinite Quantity (IDIQ) project contractors. This position ensures compliance with the contract Performance Work Statement and Performance Requirements Summary. The responsible individual inspects work and materials and develops quality reports to confirm and document proper project completions, demonstrate innovation and problem solving, and continuously drive improvement.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
These duties and responsibilities will be rated on the Annual Performance Review.
- Conduct inspections, internal audits, and investigations to include QC/QA and safety of subcontractors and vendors (e.g., MEP work, elevator and escalator maintenance, security doors, turnstiles and gates, roadway maintenance, etc.), grounds, carpentry work, and IDIQ projects.
- Manage quality management software or database (ability to attend training and quickly become a proficient user of software features and capabilities; the position will likely train other users on basic use of the software).
- Participate in internal quality assessments/investigations; analyze trends, evaluate the status of programs and recommend improvements; maintain records and audit documentation; assist in the training of non-quality staff for the overall improvement of the quality management system; perform other duties as assigned; write reports clearly and accurately so that issues may be understood by both a technical and non-technical audience.
- Assist in the monthly inspection of fire extinguishers, eye wash stations, emergency showers, and environmental tours; assist in the investigation of incidents and activities as directed; research contract referenced compliance documents; assist in the tracking and control of Safety Data Sheets.
- Recommend facilities management process improvements and streamline QC/QA processes; assist in the quality assurance and quality control of functional areas and participate in “Leadership Walkthroughs”; apply solid working knowledge of ISO 9001:2015 to help ensure ServiceSource at the Mark Center maintains its certification; utilize Maximo, a computerized maintenance management system (CMMS); respond to unforeseen situations that require an initial response and assessment; perform other duties as assigned by supervisor or designated individual; participate in all other training required by funding source(s) and ServiceSource such as Human Rights training.
Qualifications: Education, Experience and Certification(s)
- High school diploma required; Bachelor of Science degree preferred.
- Five (5) or more years of experience in quality control/assurance and safety including at least three (3) years on on-the-job experience in the inspection of building mechanical systems (e.g., boilers, chillers, power systems, fuel oil system, emergency power, lighting system, power system, chilled water and heating hot water systems, etc.).
- Must have training and experience performing inspections and audits in facility management services or construction.
- Building trades qualifications with eight (8) or more years of experience may be substituted for bachelor’s degree.
- Project management experience and construction safety experience
- Experience in quality assurance and control; experience ensuring workers comply with safety standards (construction or facility services).
- Experience maintaining and repairing building mechanical systems and/or electrical systems is highly preferred (e.g., experience as a boiler and refrigeration technician); experience in facility maintenance/management highly preferred.
- Optional certifications: HazWoper certification and CQT certification (from the American Society for Quality (ASQ).
Knowledge, Skills and Abilities:
- Working knowledge of ISO 9001.
- Knowledge of OSHA regulations. Obtain and maintain CPR & AED (w/in 60 days of hire if not current when hired) and OSHA 511 or OSHA 510.
- Organizational skills (e.g., ability to organize paper and/or electronic records so they are easily retrievable); ability to manage multiple diverse projects at once, establish new processes, track and monitor progress and establish systems for doing so
- Ability to read blueprints and drawings.
- Ability to analyze complex documents such as spreadsheets and procedure manuals; proficiency in Microsoft Office Suite (e.g., Word (including tables), Excel (including pivot tables), and PowerPoint, scheduling meetings and events within MS Outlook), creating charts, graphs and tables with the ability to analyze and draw conclusions from them.
- Ability to become a proficient user of the software features and capabilities of Quality Management System software.
- Excellent communication and interpersonal skills.
- Ability to analyze complex documents such as spreadsheets and procedure manuals
- Strong customer service focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit. The employee may occasionally lift or move office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, The noise level in the work environment is usually quiet.
Work Environment: While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is relatively quiet, although employees may occasionally be exposed to equipment operations (e.g., equipment rooms, loading dock area). Position requires the physical ability to walk the entire facility and climb stairs and ladders.
ServiceSource is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. If accommodation is needed in the application process, arrangements can be made with the local regional office http://www.servicesource.org/contact-us.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.
PAY TRANSPARENCY POLICY STATEMENT:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information