RCM Account Manager
InSync is a fast-growing Revenue Cycle Management (RCM) and software company that leverages automation and technology to remain at the forefront of our industry. The Client Account Manager will provide exceptional leadership to ensure outstanding customer service and client satisfaction. Responsible for the overall level of service and quality while ensuring financial performance objectives are met. Provides planning, direction, and client support to ensure strategic goals and key performance indicators are achieved. Client satisfaction is vital to our long-term viability and profitability. Our success is dependent on our clients receiving massive value from our service. The role includes responsibilities for customer success, on boarding, support services, service adoption and improvement, retention and outcomes.
Account manager focusing on client relationships and client retention
Has worked or presented to company executives and doctors with confidence
Medical office knowledge
Expert in Excel and able to analyze reports
1-2 years of Medical Billing knowledge
Excellent troubleshooting skills
Has utilized Practice Management, Electronic Medical Records, and Clearinghouse software
Excellent customer service skills
Understand insurance and accounting terminology
Understands insurance rules and credentialing
Promotes teamwork with providers and troubleshoots problems
Can solve complex billing questions and claim denials
Identify root causes of claim processing failures, underpayments, and payment delays
Strong managerial and leadership skills, with the ability to direct and coordinate the overall functions of the medical billing and coding office
We InVest in you!
The things that make you unique, are the same things that make us successful. Your talents, creativity and ideas help full our success. We reward your individuality and talents with low and no cost healthcare, generous PTO program, Life, dental and vision insurance, short and long term disability, 401k and many other perks to ensure your career satisfaction. And that’s just the beginning… you’ll also enjoy Fido Fridays, Team outings, Food Truck Fridays, and so much more! If you thrive in an environment that encourages your individuality, ideas and growth, we encourage you to apply today .
InSync Healthcare Solutions is proud to be an equal opportunity employer.