Duties and Responsibilities
Exercise excellent customer service while interacting with p...Knowledge, Skills, and Abilities
Basic clerical and administrative skills.
Excellent customer service skills with professional and courteous phone etiquette.
Basic knowledge of insurance and dental terminology helpful.
Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred.
Experience with dental software such as EagleSoft preferred.
Strong organizational skills with the ability to multi-task.
Qualifications (Experience, Education, Licensure, Certification)
Previous insurance and/or dental office experience preferred.
Previous experience with orthodontic or other specialty practices preferred.
Receptionists work in areas that are highly visible and designed and furnished to make a good impression. Most work stations are clean, well-lighted, and relatively quiet. Work is sedentary in nature.