We currently have a full time permanent position for a Regional Banking District Manager in Fort Lauderdale, FL.
Community Banking operates one of the most extensive banking franchises in the country, serving customers through approximately 6,000 branches and 13,000 ATMs in 39 states and the District of Columbia. Our group includes Business Strategy and Administration Customer and Branch Experience Customer Remediation Office Distribution Strategy Group Regional Banking Regional Services and Customer Segments, and serves mass market, affluent, and small business customers. Our focus is on delivering an exceptional experience for our customers and providing the products and services that will help them realize their financial hopes and dreams.
District Managers motivate, coach, and support the objective of providing outstanding customer service and performance by leading a team of branch managers in retail banking locations. This includes working and strategizing with branch managers to create a vision and plan that focuses on customer service and meeting the needs of our customers based on their financial needs. District Managers coach, train, and develop branch and service managers around soundness and efficiency in branch operations, implementation of branch performance objectives, diagnosing performance problems, addressing human resources and team management issues, and delivering exceptional customer service. They also coach managers and partner with other lines of business to deepen customer relationships.
•5+ years of experience recommending financial services products and services
•5+ years of management experience in retail or financial services
•5+ years of experience assessing and meeting the needs of customers and/or solving customer problems
•Experience managing business units in multiple locations
•Ability to effectively manage managers
•Knowledge and understanding of retail compliance controls, risk management, and loss prevention
•Collaborative professional skills that advance a collegial and partnered approach to meeting objectives
•Excellent verbal, written, and interpersonal communication skills
•Strong analytical skills with high attention to detail and accuracy
•Strong knowledge and understanding of retail or business products and strategies