2 years of experience in a delivery support role (Release Train Engineer, Scrum Master, Project/Program Manager, etc.)
3 years of experience with the software development life cycle
Bachelor’s degree in a computer science, information technology, or business or equivalent experience
Certified SAFe Agilist (SA) or at least one role-based SAFe certification
Base-level knowledge of a work tracking tool, such as TFS or Jira (or similar work tracking tools)
Proficiency in the Microsoft Office suite (PowerPoint, Excel, Outlook, Word and Visio)
SAFe SM, SAFe RTE, CSPO, CSM and/or SAFe PO/PM certifications
3 years of advanced knowledge of a work tracking tool, such as TFS or Jira (or similar work tracking tools)
The Release Train Engineer supports an Agile release train by leading them in their journey to adopting Lean Agile practices and optimizing their workflow. This includes implementing effective work intake and prioritization practices, preparing and facilitating train-level planning ceremonies, establishing and implementing continuous improvement opportunities, removing roadblocks and providing visibility into the progress of active work.
Optimize the flow of value for an Agile release train by coaching the train toward Lean and Agile processes
Provide visibility into the status of release train commitments and maintain capacity plans for the supported Technology teams
Use metrics effectively in coaching teams and release train leadership
Help teams and the train escalate/remove impediments
Collect feedback and work with the teams and train to review, analyze and improve delivery practices
Lead the preparation leading up to release planning, execute release planning and manage the release calendar of events
Facilitate the Scrum of Scrums and other key release train ceremonies
Work with Product Development team members to ensure a high quality of features and sound estimation
Provide Agile coaching on a train to help resolve process issues within teams or for the overall train
Actively participate in and contribute to the Release Train Engineer Community of Practice to help grow the entire community
Who We Are
We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past 10 consecutive years, 2010 - 2019. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for 7 consecutive years, 2014 through 2020, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.
If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was once again named to FORTUNE magazine's "100 Best Companies to Work For" list in 2019 and has been included in the magazine's top one-third of companies named to the list for the past 16 consecutive years. In addition, Essence Magazine named Quicken Loans the "#1 Place to Work in the Country for African Americans."
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.