The Sacker is first and foremost responsible for guest relations and satisfaction. He/She will performs grocery sacking and other front-end courtesy duties, such as carrying groceries to guests’ vehicles, mopping, sweeping, spill clean-up, general housekeeping, and other front-end duties as may be assigned by management.
- When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest.
- Follows daily work schedule as assigned by management.
- Follows dress code in accordance with team member handbook and video training film.
- Follows attendance and tardiness guidelines in accordance with team member handbook and video training film.
- Performs sacking duties in accordance with video training film to ensure proper handling for guest safety, convenience and value.
- Moves from check stand to check stand as guest flow dictates.
- Greet and talk politely with every guest; this includes on grocery aisles, in parking lot, etc.
- Replaces sack supply as necessary.
- Performs occasional stocker duties as assigned by management in accordance with video training film; this includes stocking milk, bread and eggs as requested.
- Performs other duties as requested or required by management.
- Ability to work in fast-paced, but efficient and controlled manner.
- Ability to perform all physical aspects of the sacker/stocker duties including but not limited to bending, lifting, standing, climbing, squatting, walking and at times running. (During peak business hours in particular, must be able to move quickly from parking lot to check stand area.)
- Ability to talk to and hear guests.
- Ability to lift items weighing up to 80 lbs. on a regular basis.
- Ability to place items weighing up to 80 lbs. in floor board and trunk space of vehicles.
- Ability to accept supervisory coaching related to performance, work habits and attitude.
- Ability to function as a team member and get along with others.
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