Job DescriptionHave you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!
Bimbo Bakeries USA is part of Grupo Bimbo, the world’s largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more – the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.
The Sales Center Leader (SCL) is responsible for achieving freshness growth, people growth, and brand health by leading the execution of DSD Excellence, ensuring critical market sales initiatives are managed and executed effectively in the marketplace and ensuring the maximization and attainment of world-class sales centers that enables effective product pickup and delivery and demonstrates engagement in the marketing strategies and vision of the Company’s brands.
The SCL will support execution of the sales Direct Store Delivery Excellence (DSDE) Playbook throughout the operational work streams in service of the Frontline sales professionals with the objective of driving growth of the business and of people.
The SCL will use their leadership and sales expertise to deliver world-class sales, meeting clients’ critical needs and providing nutritious and delicious baked goods and snacks for all Americans. Take pride in the platform to foster the personal and professional growth of the team within a highly productive and deeply humane purpose.
Key Job Responsibilities:
Mindsets & Behaviors
Embraces, embodies and leads DSDE practices and act upon the vision and values of BBU on a daily basis
Exemplifies the characteristics of BBU and its Brands and extend those brand values through daily activities and leadership at the sales centers
Leads sales center team to DSDE standards and performance targets and execution of sales centers procedures and programs
Embraces the value of feedback received via the coaching process and takes appropriate actions that result in constructive change
Empowers and holds team accountable to successfully complete Leader Standard Work and drives continuous improvement to include the development of self, others, and work processes
Roles & Responsibilities
Responsible for supporting a world-class sales center, creating an environment that enables the sales team to efficiently and successfully attain and deliver BBU’s products and that advances engagement in the marketing strategies and vision of BBU’s brands
Delivers on key performance indicators for returns and other controllable expenses (product flow, inventory and labor) in order to achieve the key objectives for assigned sales area
Engage and develop core competencies in sales center associates through training, coaching, mentoring, and consistent performance feedback
Partners with team on order, route and store execution plans to help achieve yearly sales goals
Engages with team on a weekly basis including order management, daily inventory distribution, merchandising, promotional activity & holiday planning
Drives order management disciplines. Focused on order and distribution planning per the order management playbook.
Engages sales professionals in all facets of planning route sales activity, the dissemination of all sales promotional communication, and the delivery of sales data to facilitate the sales promotion.
Actively and continually sources new potential sales professionals and supports the development of route split strategies and route productivity initiatives
Assists in the recruiting, orientation, on-going on-boarding and weekly scheduling of merchandisers.
Responsible for managing overtime and labor costs
Maintains accounts receivable, payment due balances, and Scan Based Trading accounts per policy.
Achieves the sales centers’ safety goals; deliver on safety awareness programs to eliminate unsafe acts, eliminate workplace injuries, and lead local organization to achieve the goal of zero injuries
Maintains and ensures compliance with Food Safety in alignment with Grupo Bimbo standards
Additional duties as assigned
Support of Selling Capabilities
Achieves KPIs for assigned sales center including revenue, returns, and safety, and assists sales team in achieving its' KPIs including Variable Contribution Margin (VCM), market time, and display execution
Leads effective and efficient receiving, order picking and loading processes to support sales growth
Partners with supply chain to achieve OTIF (on-time, in-full) targets to drive engagement and execution effectiveness
Owns effective management of point of sale material to ensure proper and strategically targeted inventory levels to support demands in the market/marketing campaigns that provide an effective return on investment (ROI) and minimize waste
Ensures communication of appropriate customer plan and team performance information to drive better execution in store
World-Class Sales Centers
Full ownership of Sales(s) Centers and all operational aspects of day to day operations
Leads team in execution of DSDE Best Practices to ensure a world-class sales center and brand stewardship
Leads BBU product accountability process to achieve target
Ensures effective product recovery and donation to our communities
Ensures fleet meets DSDE standards for safety, brand decaling and IBP identification