Position SummaryArizona Oncology Associates is looking for a Scheduler. Great opportunity to join a team that focuses on patient care - Located in beautiful Arizona, you will have the ability to enjoy small town living with big city amenities on top of a rewarding work/life balance.
As the largest cancer practice in Arizona, we are proud to provide advanced and compassionate Medical Oncology, Radiation Oncology, Gynecologic Oncology and Hematologic services. Our physicians and staff incorporate a multidisciplinary, personalized approach to treatment to enhance the patient experience by providing complete care in convenient, community-based locations.
We are proud to provide patients with access to the latest treatments, state-of-the-art technology, and an extensive research program. We believe it is beneficial to patients’ that these therapies are provided in a community setting, because it allows you to remain close to home and to your support system. Arizona Oncology physicians are supported by talented clinical staff that are sensitive to the needs of cancer patients and their caregivers.
The ideal candidate will have the following background and experience:
- High school diploma or equivalent required. Position is entry level and requires 0-3 years experience, preferably in a medical office setting.
- Position is considering all levels of experience
- Under direct supervision, is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
- Answers all incoming calls; assesses callers needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.
-Schedules new patients and return appointments in computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
-Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer.
-Maintains physicians' schedule: on call, vacations, meetings, etc.
-Schedules outpatient appointments/testing and hospital admissions upon request. Obtains necessary pre-certification as required.
-Handles new patient referrals, gathers necessary information, assigns the patient account number and schedules appointment.
-Collects co-pays, deductible and other out of pocket amounts at time of visit.
-Maintains primary office scheduling book containing all physician meetings, satellite schedule, rounding and call coverage.
-Handles incoming phone calls from patients needing to schedule or reschedule appointments.
-Provides patients with accurate and legible appointment cards. Documents' no shows in patient's chart for missed visits. Follows up with patient to reschedule any missed appointments.
-Arranges for patients to have financial counseling as needed.
-Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
-Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
-Prepares correspondence, memos, forms and other typing as requested by supervisor.
United in Healing with The US Oncology Network
Arizona Oncology is united in healing with The US Oncology Network, one of the nation’s largest community-based cancer treatment and research networks focused on advancing cancer care in America. As an affiliate of The US Oncology Network, Arizona Oncology is united with more than 1,000 physicians and 10,000 cancer professionals nationwide.
Ready For Your Next Career Challenge? We’d Love to Hear from You!
If you possess the above qualifications and a desire to make a difference, we invite you to submit your resume and apply. In addition to a great career opportunity, we offer excellent benefits, a team environment, professional development, and the chance to be part of a nationwide network dedicated to fight the war against cancer.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$33,229 - $45,765 /year
Scheduler / Operations Coordinator
Scheduler / Operations Coordinator
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