SEASONAL SALES ASSOCIATE
You’ve got to…
o Make the best first impression – for us, that’s: smile, welcome and speak to each customer about a promo message or score item.
o Love us – everything about us: the clothes, accessories, shoes, styling, stores and above all, our customers. That passion must be evident in your actions, every hour, every day, every week.
o Bring your best to everything you do and achieve your goals, particularly daily sales and assigned KPIs.
o Always be on, up for anything and ready to have fun along the way.
o Look under rocks, be curious, ask questions and use your smarts to think boldly and do the right thing.
o Juggle – think many balls in the air: you’ll work with one customer, then 4 at a time, then shift to tasks (when customers are not around). It’s all about making the most of every moment and multi-tasking.
o Be technologically savvy, while also knowing that devices don’t dominate the dialogue.
o Build productive relationships with everyone on the team and always respect each other.
We’ll want you to…
o Ace training, use product knowledge tools, participate in fit sessions and put those experiences to use.
o Drive sales by meeting or exceeding J.Crew | Make It Count expectations.
o Provide an engaging and efficient checkout experience.
o Meet or exceed J.Crew Card goals.
o Achieve Enterprise Selling targets by adhering to Standard Operating Procedures.
o Achieve or exceed task-specific time standards.
o Learn our systems and gadgets and use them effectively.
o Assist in processing and replenishing – our customers should always see us at our best.
Oh, and by the way, you…
o Are at least 18 years old.
o Communicate clearly and succinctly.
o Are available when we ‘re busy, includin nights, weekends and holidays.
o Can bend, reach, stretch as well as lift, carry and move at least 40 pounds |18 kilos.
o Can regularly move around all store areas and be accessible to customers.
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.