The Senior Business Analyst for the Network Center of Excellence (COE) derives value from LogistiCare | Circulation data warehouse by articulating business and process questions, and then answering those questions with data in an actionable way.
* Interface with regional market heads to drive operating efficiencies through data driven network insights as part of the monthly operating reviews and on an ongoing basis
* Become experts and trusted resources for their region
* Provide cross checking for other regional analysis
* Respond to and fill requests for data throughout the company
* Work with the manager of business analytics to contribute analysis and work with stakeholders within the Network, Operations and Engineering teams.
* Support the efforts to build a robust business intelligence asset
Analytical Skills - Ability to use thinking and reasoning to solve a problem
Communication, Oral - Ability to communicate effectively with others using the spoken word
Communication, Written - Ability to communicate in writing clearly and concisely
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Problem Solving -- Ability to find a solution for or to deal proactively with work-related problems
Relationship Building - Ability to effectively build relationships with customers and co-workers
Working Under Pressure - Ability to complete assigned tasks under stressful situations
Experience with SQL
Experience with Excel
Working experience with at least one BI tool (Ideally Tableau)
Strong skills around KPI analysis, management and prioritization
Experience working to drive change using data in a data driven organization
Experience with database architecting
Experience or interest in working with a data language like R or Python
-BA/BS degree for relevant experience
-5 years of experience
-Strong skills around KPI analysis, management and prioritization
-Experience working to drive change using data in a data driven organization
-Experience with database architecting
-Experience or interest in working with a data language like R or Python
SKILLS & ABILITIES
SQL | Excel | Tableau or Other BI Tool
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Entire work time is conducted in an office environment in a controlled atmosphere building.
The noise level in the work environment is usually moderate.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled