Senior Executive Assistant at Fidelity TalentSource
Boston, MA 02210
About the Job
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Executive Assistant to work at Fidelity in Boston, MA.
Position Description
This position is within Fidelity’s Professional Services Group and is part of the Benefits Consulting team. The Fidelity Benefits Consulting Group is comprised of over 200 professionals who help clients tackle sophisticated (or simple) problems. Benefits Consulting offers a broad range of services that touch on every area of benefits design, strategy, funding, communication and delivery. The target market is large companies (more than 5000 employees) although many valued relationships exist with much smaller organizations.
The administrative support staff plays a vital role in Benefits Consulting’s success. These individuals are recognized by their colleagues as key members of their team. You will deal directly with and provide support to associates at all levels of the group and frequently deal with clients and business partners as well. Your skills will be constantly put to the test as you work in a dynamic, fast-paced business environment. You will provide advanced administrative support for a defined team and contribute to the final output delivered to our clients. A percentage of your time is expected to be spent on client billable projects so there is an element of project management involved in the role. You will be expected to stay on top of group policies and procedures, current best practices and are welcome to help the Team Lead identify areas for improvement and solutions for them. Assist in the development of high quality presentations to clients and prospects.
Primary Responsibilities
- Provide support for assigned group, including calendar management and travel planning and “emergency” reschedules
- Assist broader team with systems access, issue reporting, billing, and expense reporting
- Be aware of changes in procedures, and act as subject matter resource for assigned team
- Achieve individual productivity goal of 25%
- Manage workflow for team supported
- Assist in identifying areas for efficiency
- Act as a business resource for solutions and participate in cross group projects where needed
Education and Experience
- 5 – 10 years of proven experience, preferably in a professional services environment
- Experience with benefit programs is a plus
- Bachelor degree is preferred
Skills and Knowledge
- Excellent project management skills and exhibit willingness to “own” tasks
- Proactively instruct and be able to mentor others
- Detail oriented, passionate about quality
– Technical knowledge
» Microsoft Office/Other Software Applications – Demonstrates a very high level understanding and proficiency of all required applications
» Point person for system access, and liaison with Fidelity Technology team to solution access/system issues
» Presentation support to include generation of slides, creative and professional updates, and proofing final document
– Workload/Time Management
» Ability to work independently and as a team to prioritize and organize all assigned task
» Proactive thinking
» Willingness to ask for help
– Team Work
» Communicate by exercising judgment, tact and subtlety when dealing with peers and other internal and external parties
» React positively to changing business
» Ability to understand/read political undertones
» Display high levels of business maturity in both verbal and non-verbal communication
» Demonstrate a team attitude and expresses a willingness to assist others
» Proactively anticipates the needs and expectations of team members
Company Overview
Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation.
Information about Fidelity Investments
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.