EvergreenHealth IT - Infrastructure believes that our engineers make a significant contribution to our success. We believe in working together to enrich the health and well-being of every life we touch every day. Currently we are a year into our 3 year Network and Systems refresh (lots more to do), come join us and use your Network Engineering, projects skills and knowledge to growth our community hospital.
We are currently on the hunt for a Sr. Network Engineer with wireless experience to focus on our Cisco, Aruba and Meraki environments. You will need to be familiar with the use of wireless toolsets, design elements, and implementation criteria.
Responsible for maintaining the design and integrity of EvergreenHealth's internal network, including customer-facing environments. Provide expert technical assistance to team members with high-level system and networking requests. Responsible for designing, testing, implementing and supporting complex infrastructure aligned with the requirements of EvergreenHealth's business and clinical environment spread across multiple campuses and physical locations.
Design, build, and maintain infrastructure management and automation solutions of varying size and complexity. Provide onsite and remote support to our colleagues who have critical response time requirements for their healthcare technology systems. Work independently and as part of a team to answer service desk calls, urgently analyze technical issues, address tier three escalations, work with the project manager on team related projects, and troubleshoot over the phone/onsite/via remote access. Responsible for delegating tasks to the junior analysts as well as providing mentorship.
1.Support and maintain existing WAN and LAN connectivity, including routers, switches, and wireless
2.Participates in network architecture planning for network services
3.Support and maintain remote access solutions
4.Develop and maintain monitoring metrics to assure optimal network performance and ongoing improvement
5.Maintain a thorough inventory of network related assets including depreciable and useful life; Recommend refresh and replacement requirements in support of annual operating and capital budgeting processes
6.Perform wired and wireless network assessments and audits
7.Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
8.Work with Project Managers to identify new products and solutions, and research solutions for existing systems
9.Communication with colleagues and leadership as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
10.Be available for other engineers and coach them to resolution
11.Participates in 24-7 on call rotation
12.Other duties as assigned.
License, Certification, Education or Experience:
REQUIRED for the position:
•Bachelor's degree in technical and/or business related field or the equivalent combination of education and experience.
•8 years of experience in a network engineering/support position.
•Strong attention to detail and process.
•Ability to prioritize workloads and deliver timely resolutions.
•Self-starter with the ability to see projects to completion.
•Strong interpersonal and relationship building skills conducive to team development.
•Dependable, flexible, and willing to work in a 24/7 environment (Rotational Shifts).
•Cisco Catalyst and Nexus Switching (Capacity Planning & VLANs)
•Cisco Routing (OSPF, BGP)
•WAN Technology (MPLS, VPN)
•Cisco ASA firewalls
•Cisco CCNA/CCNP or equivalent experience
•Aruba ACMA/ACMP or equivalent experience
Desired for the position: