McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s.
We are a people business just as much as a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.
We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.
The Senior Provider Relationship Manager is responsible for overall relationship management for McDonald's Global Technology’s portfolio of providers. They own the implementation of provider strategy and cultivate the delivery of VMO’s value and efficiency globally within McDonald’s. In this key role, they liaise and collaborate with Global Technology and other business units and partner teams, McDonald’s senior management, owner operators and our providers.
You will work closely with various departments and teams and act as advocates in representing McDonald’s objectives in any contract negotiations. You will establish and optimize new and existing provider relationships to ensure the successful delivery of Global Technology’s initiatives. You will be responsible for the full provider lifecycle including: identifying, negotiating, on-boarding, establishing and maintaining governance, handling service delivery and performance and, as required, off-boarding.