- Pay Rate: Dependent on Experience
- Location: Norfolk, VA
- Clearance: Interim Secret
- Clearance: A+, Net+, or Sec+ CE
- Duration: Long Term Contract
**ABILITY TO PROCESS FOR INTERIM**
Experience: Requires (1-4) years of related experience in information systems, or equivalent combination of experience and college level education.
- Provides remote support and request fulfillment for computers, printers, mobile devices, and peripherals support. Experience with Microsoft Windows OS, versions 10, 8 and 7.
- Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software. Experience with Remote Desktop.
- Experience with Hardware/Software troubleshooting.
- Experienced in basic network troubleshooting (TCP IP).
- Excellent customer service / customer interaction skills. Exceptional communication and documentation skills for trouble-shooting and trouble ticket handling.
- Experienced with IT peripheral/Accessory and mobile device support (i.e., printer, scanner, MFDs and mobile device).
- Experience with IT information assurance and cyber-security.
- Experience with Active Directory to include account creation/management and File Share permissions management.
Clearance: Active Secret (or higher) DoD Security Clearance or Interim Clearance.
Certification: Valid DoD 8570: A+ce Certification, Network +ce, or Security +ce.
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans