3-5 yrs of Experience. Ability to handle a high volume of customer calls. Strong oral and written communication skills. Computer literacy with working knowledge of Windows-based computer applications. 3-5 years dispatching and/or customer service experience.Provide a variety of administrative and dispatching duties to service department. Receive, prioritize and assign customer calls to service technicians. Close and open calls utilizing on-line dispatching systems. Coordinate and schedule inspections. Maintain extensive service contract filing system.