The Contractor shall provide 24 hours/day, 365 days/year support (24 hours/day, 366 days/year support in Leap Year) at NHJ. The Contractor shall provide qualified employees to provide website/application development, maintenance support during the PPS commencing 0600 through 1700, Monday through Friday, excluding Federal Holidays. There may be instances where support may be required outside the PPS, at no additional cost to the Government. The Contractor shall provide Web support that will be responsible for the creation and maintenance of the NHJ Internet and Intranet web sites. The Contractor shall attend meetings with provider and administrative personnel in order to gather the raw data needed to create web pages. The Contractor is responsible for providing support and access of web-based systems and for account access to specified on-line systems. The Contractor shall also assist NHJ data personnel by making data available via web based technology to include SharePoint, COTS, Government Off the Shelf (GOTS), Hyper Text Markup language (HTML), Dynamic HTML (DHTML), Extensible Markup Language (XML), Active Server Pages (ASP) (ASP.net), and other commonly used web-related technologies. The Contractor shall assist with online transactional data systems to allow user data input and retrieval of data via web technology. Contractor shall provide systems analysis, design, integration, and implementation of applications in object-oriented or Geographical User Interface (GUI) environments.
The Contractor shall perform daily activities such as, but not limited to, processing service tickets related to Internet and Intranet content management and development; application development, support and maintenance; ensure routine backups are completed while server updates and patches are applied in accordance with DoD, DoN and Local instructions; and database administration and compliance to all applicable instructions.
The Contractor shall develop websites, applications, and mobile applications that meet the following standards:
- Shall be easy and intuitive to use for the target audience, using platforms for Apple and Android products for mobile devices as well as Web applications for local users.
- Shall be functional in a logical manner for the target audience.
- Shall be styles that are consistent throughout the application and within the associated web site, including:
- The use of capitalization (e.g., title case vs. sentence case).
- The use of punctuation (e.g., use of colons on labels).
- Error messages shall appear in a consistent location and style.
- The use of Web document notations (e.g., Portable Document Format (PDF), Document (DOC), etc.).
- Layout/spacing (e.g., the space between a field label and input control).
- Descriptive metadata titles.
- Shall adhere to industry best practices.
- Form controls that are not available shall be hidden.
- Modification and maintenance requests shall be completed within seven (7) days
- Completes the most complicated projects within a timeline of six (6) months.
- Maintains a project backlog of less than 14 days.
- Bachelor’s Degree in Information Technology and two (2) years of experience developing clinical applications with an in-depth knowledge of clinical workflows and processes OR four (4) years of experience developing clinical applications with an in-depth knowledge of clinical workflows and processes. Education must be from an accredited institution recognized by the U.S. Department of Education.
- Microsoft Certified Application Developer (MCAD) for Microsoft.NET.
- Education and certifications: Current Security +CE (enrolled in CEP) Certification required. Certified Secure Software Lifecycle Professional (CSSLP) within one (1) year.
- Experience with Microsoft.NET, Cache’, and other related tools such as Microsoft SQL.
- NHJ CE training/certification required prior to privileged access being granted. This training differs for each position depending on the computer environment he or she will be working and is included in the training.
- Must meet at time of award and maintain all IA Training Level II requirements of the IA/Cyber Security Workforce Improvement Program. At time of award and maintain all certification and training requirements for the Journeyman level of Specialty Area 62, Software Development.
Clearance Requirement: Active Secret Clearance
Must have 8570 certification and current Security+CE (enrolled in CEP) certification prior to accepting employment with Naval Hospital Jacksonville. Certified Secure Software Lifecycle Professional (CSSLP) within one (1) year of employment.
Application Developer / Engineer