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Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.
We are looking for a candidate to be a member of a team that represents Security Monitoring interests and will drive thought leadership and delivery with regard to the planning, preparation, coordination, and dissemination of technology controls and audit response within the BNY Mellon's Information Security Division and Security Operations departments.
This is a critical, technology-specific role in our audit response process that will involve meeting with auditors/assessors (preparation phase), harvesting auditor/assessor requirements (input phase), collecting and preparing evidence (processing phase), and delivering/presenting the evidence to auditor/assessor (output phase).
While the role is related to the handling, retrieval, workflow, and technology-specific triage/communication functions within our Audit Response Team, it is not directly an auditor role. However, individuals with an auditor/assessor or similar background would be notable candidates.
A successful candidate excels at autonomous load-balancing of static and dynamic work streams from internal and external “customers,” communicates efficiently on multiple date and demand-driven inbound requests, communicates autonomously onstatus updates, escalation needs, and forward momentum, and thrives in juggling multiple requests while delivering crisp, quality-driven data through fact-finding missions involving multiple teams and associates.
The position will infrequently (<10%) require off-hour and weekend scheduling to coordinate with multiple time zones and global teams.
Determine needs and participate in the technology-specific build and development of audit-related activities, including automated collection and retrieval of evidence.
Execute audit-response activities including scoping, triage, tracking, and defining time/delivery requirements related to audit evidence dissemination.
Act as technical expert and representative for the Audit Response Team while liaising with other internal teams and external audit/consulting agencies.
Evaluate, curate, and propose improvements in areas of quality control, process improvement, evidence collection, remediation planning, and workflow.
Align with team handbook, work tracking guidance, and data classification policies.
Engage in Audit Response Team activities including the build-out of knowledge-base repositories, advanced remediation for anticipated audit findings, workload forecasting, and regular tracking of work-effort, action, meeting, and escalation summaries driven by daily work.
Create, triage, and peer review during the evidence collection life cycle. Ensure dissemination of audit evidence in alignment with internal confidentiality standards and controls.
Engage in precision-based communications with counterparts and suppliers of audit evidence with various teams by using verbal and non-verbal communications, including form-based questionnaires/responses, emails, goal-oriented meetings, and agile work-tracking methodologies to ensure awareness and ownership throughout all phases of investigative triage and response.
Aim to execute communication with internal/external Auditors and Subject Matter Experts with minimal mistakes to negotiate and execute resources to deliver responses, action plans, and remediation efforts in a manner and on a schedule approved by firm policy.
Demonstrate ownership and leadership to peers and other teams to meet goals. Engage with the firm’s GRC practices to assist in delivery process.
Interpret and maintain a strong working knowledge of the federal/state policies, with a focus on Financial Services.
Provide support to commercial organizations by responding to regulatory reviews (FFIEC, NY DFS), and by creating/optimizing existing cyber capabilities and programs.
Skillfully distill and articulate complex messages in written and oral forms for technical and non-technical audiences.
Align solutions with business needs, create innovative approaches to address audit request challenges, and build on collaborative efforts related to internal and external relationships.
Collaborate and contribute to technical writing and documentation initiatives.
- Collaborate with project management and compliance teams in analyzing SOX/SOC1/CBS applications
- Track, document and raise exceptions for the on-going on-boarding processes
- Report on-boarding metrics, KRIs and gaps in current technologies
- Escalate issues and non-adherence to the security controls defined in the policies and standards
- Assist in contacting and scheduling analysis sessions with BNYM authentication and credential management teams
- Assist in tracking project changes with the associated project managers to meet committed deadlines