Sr Staff Field Engineering Manager
Are you ready for a change? At ZT Systems, we put People First, and from day one our team members make a difference. A fast-growing key player in a multibillion-dollar market, ZT designs and builds hyperscale compute and storage solutions for the world�s largest datacenter customers. We are passionate about teamwork, and the consistent high quality of our solutions differentiates us in the minds of our customers. Here at ZT, we recognize hard work, commitment, leadership, and results, and we truly believe that behind every quality solution is a team of highly talented individuals. Join us and become part of an industry-leading team that transforms ideas into reality.
About the Role
The Sr. Staff Field Engineering Manager will be responsible for managing a team of engineers tasked at delivering new product introductions (NPIs) to major ZT customers.This will include execution and enablement of products through the qualification life cycle, including power on, debug, triage of issues and resolution for on time delivery. The role will include customer relationship management, setting and meeting commitments, and direct 1st line engineering team management. Management of functional roles include validation engineering, product management, and systems engineering. The role will interact heavily with internal engineering, design, and product teams to define deliverables, push priorities and deliver results. Theultimate goalof the Sr. Field Engineering Manager is to delight the customer with exceptional NPI execution and delivery.
What You will Do
Acts as the primary owner on behalf of the field engineering organization for the NPI functions related to the customer which you would be responsible for. Continuously build and leads a team of engineers focusing on delivering NPIs.Coordinate with cross-functional teams including engineering, sales, design, program management, to deliver and execute NPI for the customer.
Identify and routinely uses the most effective and cost-efficient business practices to execute processes; continually evaluates their effectiveness and appropriateness.Exercise independent judgment in planning and organizing work; monitors performance and reports status to senior management.
Troubleshoots relatively complex problems and issues.
Ensures employee compliance with Company policies, procedures and practices.
What You Bring
Creative leader with superior analytical abilities. Strong problem solving and technical skills to earn trust and influence partners and teams. Knowledge of server hardware development process and lifecycle.Ability to handle stressful situations with perseverance and professionalism.
Proven ability to develop and maintain positive and productive relationships with both internal partners and external clients
Hands on computer hardware and/or technical support experience is a required
Strong written and verbal presentation and communication skills required
Bachelor�s/ Master�s Degree(s) in Engineering Preferred with 10+ years of relative experience in server or a relative industry and 5 years of management experience leading an engineering organization
ZT Systems offers a highly competitive salary commensurate with work experience and/or education, an excellent benefits program that includes a 401(k) plan, health and dental insurance, and paid time off.? We are an Equal Opportunity Employer (EOE) and do not discriminate against otherwise qualified applicantson the basis ofrace, color, creed, religion, ancestry, age, gender, marital status, national origin, disabilityor handicap, or veteran status.? ZT Systems is a Drug-Free Workplace.