Store Manager - Bath & Body Works - Ka Makana Ali'I - Kapolei, HI at Bath & Body Works

Kapolei, HI

About the Job

Description

Accountable to delivering sales plan through effective management/delegation of store and operational tasks.

Building High Performing Teams:

Attract, hire, develop, inspire and retain top talent
Coach, develop to maximize the success and selling potential of all associates
Build schedules leveraging business acumen to increase sales
Set and reinforce clear and aligned expectations, performance, results and accountability with all associates
Effectively and fairly manage and drive high performance of all associates
Build a team that works well together based on the needs of the store
Ensure onboarding and continued training of the associate team

Selling Effectiveness:

Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all activities
Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
Direct workforce management activities
Set the direction and goals for the day/shift when associates arrive for work
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus

Telling The Brand Story:

Make good, fact-based shopkeeper decisions that keep the store full and abundant
Execute and sustain Magazine direction to optimize business and bring the product story to life
Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
Lead consistent focus on delivering emotionally engaging customer experiences
Implement company selling strategies
Execute visual standards and maintain a safe, inviting store appearance

Operational Excellence:

Direct inventory management activities
Manage controllable expenses
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
Maintain policies and procedures
Incorporate Loss Prevention and safety messages into daily operations

* Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications

Proven ability to drive sales results through a strong level of business acumen
Demonstrated success in talent development/management
Strong communication skills and ability to foster a customer focused selling culture
Availability for varied weekly shifts including weekend, closing and peak shifts
Prior sales management experience
Bachelor’s degree or equivalent experience

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.