SAS believes in the whole employee experience. Meaningful work. Empowerment to make a difference that changes peoples lives. Dynamic work environments that foster innovation. And an award-winning culture that makes it all possible. We believe great ideas can come from anywhere. We build software for the world's most talented thinkers. That means we need to push boundaries daily. At SAS, youll be encouraged to use your imagination and constantly try new things.
As an Associate Systems Developer for SAS's Global Hosting and U.S. Professional Services (GHUSPS) division, you will be responsible for delivering world class operational service for all of GHUSPS's hosted and remote managed customer environments. You will be responsible for the day-to-day operational support and maintenance of SAS solutions across an enterprise-wide cross-platform infrastructure. Operational duties include following detailed technical instructions, documenting and logging changes, adhering to service delivery guidelines, diagnosing and resolving customer incidents, and responding to customer requests.
To prepare you for an opportunity with SAS Global Hosting and US Professional Services, youll attend a multi-week intensive technical training program. In addition to providing soft skills training, the Technical Enablement Academy provides training in core SAS technology areas. Youll receive the tools necessary to enable you to build and implement software to meet the complex computing needs of our customers. During the Technical Enablement Academy, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve multiple professional SAS certifications.
Responsibilities include but are not limited to:
Stopping, starting of application services
Updating application licenses
Troubleshooting complex technical issues using system data and log files
Managing and prioritizing request/incident queues
Performing other duties as assigned
Bachelors degree in Computer Science, Information Technology or equivalent work experience
Familiarity with Linux OS
Strong preference for candidates with Linux automation and scripting, supporting production workloads running on Linux, or Linux systems administration
Strong aptitude for learning and applying new technologies
Availability for some travel
Additional Knowledge and Experience:
Writing shell or Python scripts
Strong analytic, inductive, and deductive reasoning skills
This position is located in our Cary, NC headquarters office.
*This is an entry-level position. If you are being considered, please note that you might need to provide a copy of your academic transcript. *
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law (PDF). Also view the supplement EEO is the Law (PDF), and the notice Pay Transparency (PDF).
The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
Requisition ID: 2019-18720
Visa Sponsorship: No
Travel Requirements: 10%
External Company Name: SAS Institute Inc
External Company URL: www.sas.com