Previous Technical Program Manager 2 Next **Ref No.:** 19-01844 **Location:** Redmond, Washington Take your career to the next level with **e** at http://www.excell.com/ **X** at http://www.excell.com/ **cell** at http://www.excell.com/ . We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution. The **Technical Program Manager** in this premium position will build enduring customer relationships to identify business needs, manage intent, and to help successfully adopt and deploy the client's Fraud Protection platform. **Responsibilities include:** + Helps to acquire preview customers, delivering the deployment experience benefit, leading business value conversations, and showcasing product demonstrations and use cases + Influences and obtains customer's plan for deployment and adoption required to support consumption growth + Educates and guides change management and adoption activities with key customer Technical and Business Decision Makers, helps reduce implementation risk, and helps drive usage of workloads + Orchestrates stakeholders including partners, Account Teams, and other client resources to deliver a world-class onboarding experience + Builds and maintains strong relationships with multiple customer contacts + Aligns technical, migration, and adoption SMEs based on customer needs + Captures engagement data and communicates process and technology improvement feedback + Represents the Voice of the Customer by providing feedback to the core Program Management team **Qualifications:** + 3-5 years of experience + Customer-facing experience, 1+ year(s) + AI or ML project experience, 1+ year(s) + PM experience, 3+ years + AI background and PM experience preferred + Bachelor's in Computer Science - MBA nice to have W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** **e** at http://www.excell.com/ **X** at http://www.excell.com/ **cell** at http://www.excell.com/ ™ Supports Equal Employment Opportunity** **e** at http://www.excell.com/ **X** at http://www.excell.com/ **cell** at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .