ClearOne is a global company that designs, develops and sells conferencing, collaboration, streaming and digital signage solutions for audio and visual communications. The performance and simplicity of its advanced comprehensive solutions offer unprecedented levels of functionality, reliability and scalability. More information about the company can be found at www.clearone.com.
REPORTS TO: Supervisor Technical Trainer
The Technical Trainer is the subject matter expert on ClearOne conferencing and audio / video distribution technologies and products and is responsible for knowledge transfer to customers, partners and employees. This individual will provide technical content and work with curriculum developers, technical writers and graphics team members to develop and deliver ClearOne product curriculum and certification programs.
- Research product training needs of employees, partners and customers
- Define product training deliverables and time lines.
- Provide technical content and coordinate curriculum development project.
- Develop on-line training content including creating and producing presentations,
- Adapt ClearOne product curriculum to individual customer requirements and gain credibility with customers as a trusted advisor.
- Provide regional on-site training
- Represent ClearOne on industry training and certification committees.
- Provide weekly status reports on training activity and events.
- This position requires an AA or bachelor’s degree in technical field, education, business or equivalent experience.
- Strong interest in technology and capability and motivation to train sales partners, employees and others.
- Excellent communications skills and people oriented.
- Experience with group collaboration solutions, audio or video, is helpful.
- Travel up to 50% of time.
- The job will require lifting of equipment weighing 40 pounds.
Audio/visual system integration installation
Audio/video distribution and control integration
Audio conferencing systems integration
Video conferencing system integration