Company Information Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. Job Category Technology Target Openings 2 Job Description Summary This is an exciting opportunity to be a part of the Infrastructure and Cloud Services organization at Travelers. We are in a transformational period where we are shifting our systems to run from within our data center to being hosted in cloud. We are seeking a motivated individual who is eager to learn and make an immediate impact and can help us along our journey of cloud transformation. In this role you will be supporting the Enterprise Business Intelligence and Analytics systems. This role is specifically within the Business Insights engineering team where you will be working with systems such as QlikView, Qlik Sense, MicroStrategy, and ThoughtSpot. Ideal candidate will bring strong communications and ability to collaborate with stakeholders and customers, in addition to relevant technical skills. Under general supervision, demonstrates a general understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management, and technical resources. Facilities and/or participates in the design, development, and implementation of technology solutions supporting one or more business and/or technology area. Ability to multi-task in an environment of changing priorities. This job does not manage others. Primary Job Duties & Responsibilities + Key responsibilities include systems administration, capacity and performance management, problem solving and troubleshooting, systems integration solutions, automation and scripting, end-user support, reporting of platform metrics, and testing and evaluation of new software or capabilities. + Evaluates systems specifications regarding customer requirements, transforming business specifications into cost-effective, technically correct solutions. + Prioritizes work and manages projects within established budget objectives and customer priorities. + Responsible for adhering to established quality control and security protocols. + Provides the division, department and business area management with timely and accurate information regarding the status and performance of the assigned project(s). + Builds, leverages, and maintains effective alliances across technical and business community. + Interacts with customers to achieve efficient, effective results. + Multi-tasks and prioritizes in accordance with business priorities and production availability requirements. + Other duties as assigned. Minimum Qualifications + A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, required. Education, Work Experience, & Knowledge + Three years of experience in Technology preferred. + Developing knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred. Licensing or Certificates + N/A Job Specific Technical Skills & Competencies + Intermediate knowledge of one or more of the following technical skills: + Foundational IT Infrastructure + Operating Systems + Software + Knowledge of process discipline and IDLC methodology Environmental / Work Schedules / Other + Operates standard office equipment (Frequency) + Sitting (can stand at will) (Frequency) Equal Employment Opportunity Statement Travelers is an equal opportunity employer.