The Territory Sales Manager (TSM) position for our organization is responsible for being the person representing the company to an assigned group of Independent Customers. This assignment is typically made based on the geographical locations of the customer base, however in some cases the company has multiple customers in a given market area and there is a need for more than one representative assigned to a market area. TSM’s are managed by a Sales Manager responsible for the geographic area.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Creating an maintaining a positive working relationship between each customer and the company.
- Assist each Customer with managing the assets of the customers business. The largest responsibility in this area is the ongoing management of the customer’s inventory.
- Assist each Customer with managing the customer’s finances. This would include help with budgeting, managing payroll, and Profit & Loss Reporting.
- Assist each Customer with making sales calls in their respective marketplaces. Work with customers to establish key accounts that could possibly become BTB, CSC, or ACDelco TSS accounts.
- Be an advisor to Customers on such issues as Computer Systems, Store Renovations, available Store Locations, Competitors and overall Industry trends.
- Assist Sales Managers with Special Projects such as Store Moves and Product Changeovers.
This job has no supervisory responsibilities.
To perform the job successfully, an individual should demonstrate the following competencies:
Sales Skills - Achieves sales goals; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.
Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.
Dependability - Takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals..
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have basic computer knowledge and familiarity with the Microsoft Office Suite of products
Certificates, Licenses, Registrations
Valid driver's license and good driving record; ASE certifications a plus
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. Frequent overnight travel is required.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The employee is occasionally exposed to moving mechanical parts and high, precarious places. The noise level in the work environment is usually moderate.
Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace. *This is a Safety Sensitive position due to the use of heavy equipment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)See job description