GENERAL STATEMENT OF JOB DUTIES
This is semi-skilled service work in the operation of light transit vehicles. This position performs related light public service and clerical work providing citizen transportation requested with the County's Specialized Citizen Area Transportation (SCAT) system.
DISTINGUISHING FEATURES OF THE CLASS
An employee in this class provides initial public contact to citizens and others and provides transportation services for specialized public transportation needs. Emphasis of the work is on taking requests for transportation, from the Transit Reservation Schedulers entering service requests into a computerized information system, who schedules the service with the vehicle operators (drivers) provide transportation to ensure service delivery. Transportation service requests are received and scheduled primarily by telephone or through community service providers. Work is performed under the supervision of a Transit Reservation Specialist or other administrative superior and is evaluated on the basis of performance objectives, periodic evaluations of customers served, and reports of activities.