user experience (UX) researcher - Seattle, WA190003591Starbucks
Summary of Experience
•At least three years of relevant work experience performing both generative and evaluative research in a fast-paced software development environment.
•Experience with all aspects of the user research lifecycle (study design, recruiting, moderation, analysis, reporting, and communicating).
•Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
•Applied experience with usability testing, remote testing, card sorts, tree tests, in-person testing, and survey design.
•Bachelor’s of Science in HCI, Human Factors, Cognitive Psychology, Cognitive Science or equivalent experience
Required Knowledge, Skills and Abilities
•Knowledge of a wide range of UX research methods and techniques (e.g. lab studies, field studies, surveys/questionnaires, UX inspection methods, participatory design, and statistical analysis)
•An ability to manage ambiguity, work autonomously and multi-task in a changing environment
•A healthy mix of expertise in qualitative and quantitative methodologies
•Passion for making a positive impact on customers lives through your work
•Solution-oriented approach to problem solving when engaging with team members, designers, product managers engineers and business stakeholders
Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.false