Serves customers by setting up and maintaining inventory control systems. Provides technical support to customers by researching and answering inventory database and system questions; resolving problems; providing resources.
* Utilizes Microsoft office excel program to gather, organize and upload data into various DB programs.
* Maintain customer inventory information on various databases.
* Manages customer inventory by utilizing various inventory control databases.
* Uses problem solving skills to clear technical questions that arise.
* Helps customers by answering questions and responding to requests.
* Collaborate with outside sales force to handles customer needs.
* Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Problem Solving, Technical orientation, Microsoft Excel, Vendor Relationships, Customer Service, Customer Focus, Telecommunications Knowledge, Technical Understanding, Emotional Control, Patience, Professionalism, Objectivity, Listening, Presenting Technical Information, Multi-tasking, Basic Network Design and Implementation a plus