VMware VDI Engineer at Calance
Pasadena, CA 91105
About the Job
This role is primarily responsible for leading design, implementation, and coordinated support of virtual desktop infrastructure (VDI) systems in a mission-critical, 24x7 environment. The person filling this role needs to be innovative, proactive, diligent and have the ability to multi-task in a high-volume, highly-regulated environment. This position provides an escalation point for technology issues and collaborates across multiple teams to troubleshoot and resolve issues in accordance with established Service Level Agreements.
ESSENTIAL JOB FUNCTIONS:
1. Problem-solving: Demonstrates excellent application of inductive and deductive analytical and problem-solving capabilities. Uses reasoning methods appropriate to the situation. Logically analyzes issues and proposes rational course(s) of action. Able to balance business and systems engineering requirements and outcomes.
2. Functions with a great deal of autonomy, managing work appropriately according to strategic and tactical priorities. Proactively reaches out for assistance from colleagues, organizing teams when appropriate. Assertively and respectfully drives successful outcomes within organizational and regulatory constraints.
3. Projects: Leads small projects and initiatives. Provides project technical support and implementation on larger projects. Advises on industry best practices for IT infrastructure and operations to mitigate security, technical, and operational risks. Documents findings and communicates proactively to stakeholders.
4. Maintenance: Coordinates with associated vendors and managed service partners to maintain virtual desktop infrastructure systems and administrative toolsets. Adds, configures and decommissions services as necessary. Performs required operational activities to remain in compliance with regulatory, information security, policies & procedures.
5. Performs troubleshooting as required. Leads technical problem-solving efforts, including those involving other departments, vendors and third parties. Communicates clearly, proactively and regularly regarding issue status to stakeholders. Documents issues and resolutions. Provides estimates and updates for time to resolution.
6. Backup & recovery: Performs system, application and data backup and recovery as assigned. Implements new systems as recoverable and highly available / resilient according to business and regulatory requirements. Documents, implements and tests IT business continutiy and disaster recovery plans.
7. Asset management: Ensures that asset inventory is properly maintained and asset lifecycles are documented. Provides plans for end of support/end of life equipment, ensuring that plans and requirements are 12-18 months in advance of need.
8. Capacity management: Proactively monitors, troubleshoots and optimizes existing environment. Provides plans for capacity increases 12-18 months in advance of when required. Perform periodic performance reporting to support capacity planning. Documents issues and resolutions. Takes action to prevent potential outages
Job Requirements
This position necessitates previous VMWare VDI administration experience in a complex enterprise and overall deep understanding of the VMWare environment.
Demonstrated knowledge of configuration and consumption of Data Center/Colocation/Managed Services.
Strong hands-on knowledge and understanding of the following technologies:
o Hyper Converged/Converged Infrastructure, specifically Dell EMC Vx-series offerings and VMWare Cloud Foundation (VCF)
o Wintel administration, including Windows Operating System L2 & L3 support
o Experience creating and maintaining high-availability VDI solutions built upon VMWare Horizon v6+
o Experience with VMWare Workspace ONE and Workspace ONE Endpoint Management (Airwatch)
o Experience migrating legacy VDI solutions (ex.- Citrix) to VMWare Horizon
o Demonstrated deep expertise in technical and security process design.
o Hands-on experience with NSX, vSAN for Horizon, and Horizon Cloud a major plus "
****VX Rack Experience a big plus*****
Education
Bachelor Degree in Computer Science or equivalent from four-year college or technical school and at least 7 - 10 years related experience; or equivalent combination of education and experience.
Certifications
VMWare Certified Professional (Desktop & Mobility focus strongly preferred) or progress toward certification, plus one or more of the following preferred: CCNA, DECS, MCSE. ITIL v3+ Foundation certification a major plus.
ESSENTIAL JOB FUNCTIONS:
1. Problem-solving: Demonstrates excellent application of inductive and deductive analytical and problem-solving capabilities. Uses reasoning methods appropriate to the situation. Logically analyzes issues and proposes rational course(s) of action. Able to balance business and systems engineering requirements and outcomes.
2. Functions with a great deal of autonomy, managing work appropriately according to strategic and tactical priorities. Proactively reaches out for assistance from colleagues, organizing teams when appropriate. Assertively and respectfully drives successful outcomes within organizational and regulatory constraints.
3. Projects: Leads small projects and initiatives. Provides project technical support and implementation on larger projects. Advises on industry best practices for IT infrastructure and operations to mitigate security, technical, and operational risks. Documents findings and communicates proactively to stakeholders.
4. Maintenance: Coordinates with associated vendors and managed service partners to maintain virtual desktop infrastructure systems and administrative toolsets. Adds, configures and decommissions services as necessary. Performs required operational activities to remain in compliance with regulatory, information security, policies & procedures.
5. Performs troubleshooting as required. Leads technical problem-solving efforts, including those involving other departments, vendors and third parties. Communicates clearly, proactively and regularly regarding issue status to stakeholders. Documents issues and resolutions. Provides estimates and updates for time to resolution.
6. Backup & recovery: Performs system, application and data backup and recovery as assigned. Implements new systems as recoverable and highly available / resilient according to business and regulatory requirements. Documents, implements and tests IT business continutiy and disaster recovery plans.
7. Asset management: Ensures that asset inventory is properly maintained and asset lifecycles are documented. Provides plans for end of support/end of life equipment, ensuring that plans and requirements are 12-18 months in advance of need.
8. Capacity management: Proactively monitors, troubleshoots and optimizes existing environment. Provides plans for capacity increases 12-18 months in advance of when required. Perform periodic performance reporting to support capacity planning. Documents issues and resolutions. Takes action to prevent potential outages
Job Requirements
This position necessitates previous VMWare VDI administration experience in a complex enterprise and overall deep understanding of the VMWare environment.
Demonstrated knowledge of configuration and consumption of Data Center/Colocation/Managed Services.
Strong hands-on knowledge and understanding of the following technologies:
o Hyper Converged/Converged Infrastructure, specifically Dell EMC Vx-series offerings and VMWare Cloud Foundation (VCF)
o Wintel administration, including Windows Operating System L2 & L3 support
o Experience creating and maintaining high-availability VDI solutions built upon VMWare Horizon v6+
o Experience with VMWare Workspace ONE and Workspace ONE Endpoint Management (Airwatch)
o Experience migrating legacy VDI solutions (ex.- Citrix) to VMWare Horizon
o Demonstrated deep expertise in technical and security process design.
o Hands-on experience with NSX, vSAN for Horizon, and Horizon Cloud a major plus "
****VX Rack Experience a big plus*****
Education
Bachelor Degree in Computer Science or equivalent from four-year college or technical school and at least 7 - 10 years related experience; or equivalent combination of education and experience.
Certifications
VMWare Certified Professional (Desktop & Mobility focus strongly preferred) or progress toward certification, plus one or more of the following preferred: CCNA, DECS, MCSE. ITIL v3+ Foundation certification a major plus.
Salary
125,000.00 - 140,000.00 /year