Volunteer Coordinator at Volunteers of America

VOLUNTEER COORDINATOR/LIFE ENRICHMENT SPECIALIST


OBJECTIVE:

The Volunteer Coordinator furthers the mission of the organization by directing and facilitating the volunteer program for the facility. The Volunteer Coordinator engages with the local community to develop volunteer recruitment resources, and recruits, places and schedules volunteers. Ensures volunteers are provided education on applicable federal and state regulations and facility policies and procedures. Maintains records and provides data on the volunteer program per established procedures. Serves as the primary facility resource on the volunteer program.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of High school graduate or equivalent education is preferred.
• Minimum of one year experience as a Volunteer Coordinator, or equivalent experience, preferably in a healthcare setting.
• If operating company vehicle you must be 21 years of age and meet the MVR organization standards.
• Verbal and written abilities necessary to communicate and work effectively with various levels of staff, residents, volunteers, family members and public, and for required written documentation or reports.
• Numerical ability necessary to make various computations in planning departmental objectives, keeping work records and scheduled and preparing budget for Volunteer Services.
• Ability to apply principles of personnel administration to interviewing, selection and supervision of volunteers and in monitoring department activities.
• Able and willing to work flexible hours, such as during evening and weekends for planned events, orientation programs, in-services, etc.
• Ability to teach, instruct and present needs to groups.
• Marketing, supervisory, management and organizational skills needed.
• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
• Able to understand and follow procedures, work assignments and instructions and to prepare reports and documentation.

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Plan, direct and facilitate volunteer programs.
  • Develop and promote community relations and volunteer recruitment resources through contacts with churches, schools and community organizations.
  • Recruits and interview volunteers for appropriate placement; instructs volunteers on established rules.
  • Initiates and directs orientation and in-service training programs for volunteers; maintains documentation.
  • Develops and implements staffing schedule and work routines for volunteers according to individual resident and/or department needs, with appropriate supervision. Manages and evaluates volunteers.
  • Maintains individual service records on volunteers that include orientation, service hours and in-service attendance.
  • Develops and implements policies and procedures for facility volunteer programs. Establishes methods for evaluating the quality of the program.
  • Instructs volunteers on various federal, state and facility's rules, regulations, policies and procedures; monitors compliance.
  • Plans and directs annual volunteer recognition program as well as on-going methods of recognition, i.e., notes, teas, etc.
  • Plans and provides volunteer religious activities to fulfill basic spiritual needs, through visits, religious services, spiritual reading material, etc.
• Monitors monthly volunteer expenditures to budget.
• Assists in implementation of the facility marketing plan with fundraising committee.
• Maintains active and on-going association with Voluntary Action Agencies and Community and Corporate support volunteer groups.
• Attends and participates in appropriate community programs and continuing education.
• Attends required in-services and completes assign on-line modules.

• Coordinates and maintains printing and supply needs for volunteers' services.
• Confers with the fundraising committee and key management on the development and implementation of department objectives with respect to overall facility and organizational goals; reviews quarterly.
• Submits a brief monthly report, oral or written, to the Activities or Therapeutic Recreation Director concerning department functions, activities and expenditures, as well as monthly report of total volunteer hours to Director of Fund Development.
• Recommends to the Activities or Therapeutic Recreation Director purchases or repairs of department equipment.
• Manages volunteer program inventory.
• Ensures volunteer compliance with facility infection control and other safety programs.
• Performs other duties or special assignments as directed by the Activities or Therapeutic Recreation Director.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

• The noise level in the environment may be high at times.
• Multi-tasking is often required; may be required to perform several job functions simultaneously.
• Exposure to blood, body tissue of fluids.
• Exposure to hazardous waste materials, dust and loud or unpleasant noises.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands.

• Ability to move continuously; may cover large distances walking through facility and is on feet consistently.
• Ability to use hands to write type and document manually and electronically.
• Vision requirements include ability to at close-range and at a distance.
• Ability to frequently push and pull; occasionally bend, stoop, reach, crouch, kneel and balance.
• Ability to occasionally lift up to thirty-five (35) pounds and to assist in moving a variety of objects.
• Ability to drive automotive equipment.
• Works inside except for occasional out of doors planned activity events.
• Frequent resident handling.
• Ability to adapt to changes in daily work hours and schedule.
• Ability to keep attention on task if routinely interrupted.
• Ability to understand a variety of concepts/approaches.
• Ability to remember tasks/assignments for a full shift.

EOE M/F/Vets/Disabled