The Warehouse Manager is responsible for the effective management and running of venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance. The Warehouse Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event. The Warehouse Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards. The Warehouse Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.
- Responsible for product purchasing/ordering, receiving and distribution control for the venue.
- Schedule and order standard services provided to the facility (i.e. lift rental, propane, chemicals, etc.)
- Ensure that established procedures for tracking purchase orders, requisitions, receiving dockets and perpetual inventor are maintained; report any deviation to the Director of Operations.
- Maintain and manage sanitation and organizational systems of all warehouse storage areas.
- This position will supervise a Warehouse Coordinator position.
- Provide direction to warehouse staff to ensure all established lay-ins are completed for each event, in addition to requisitioning during events, post-event break down, warehouse returns, equipment storage, sanitation and maintenance.
- Responsible for ensuring that purchase order system is adhered to for all orders received at each warehouse; verify proper specification, size, quantity, etc. of goods received; supervise proper labeling, dating and stocking of supplies.
- Oversee and ensure that appropriate stocking levels are met for each event and building maintenance services; rotate and maintain integrity of product.
- Develop policies and procedures to maximize efficient utilization and materials and supplies for warehouse.
- Maintain hazardous materials communication program, material Safety Data Sheets (SDS) and required records and permits for the facility; maintain knowledge of changes in pertinent Federal, State and Local regulations.
- Review all budget expenditures including materials, supplies, and equipment used throughout the facility, and recommend policies and procedures to promote efficiency.
- Maintain positive working relationships with service contractors, suppliers, manufacturers and firms doing business with the KBHCC, to promote coordinated services to clients.
- Plan, coordinate, and communicate with other departments including KBHCC personnel and management as well as its subcontractors (catering, parking, housekeeping, etc.) to ensure that the arrangements and services ordered by those departments are available when requested.
- Assist in Preparation and implementation of the annual budget for the departments supervised.
- Perform routine maintenance; responsible for concession and utility equipment cleaning and maintenance: portable equipment, burden carriers, carts, floors, refrigeration, lighting. Ensure manifested equipment is in location.
- Evaluate warehouse employee performance. Maintain employee records, written warnings, reviews and other related documents.
- Conduct walk through of the commissary, warehouse and storage areas after the completion of the day to ensure all areas are clean.
- Oversee daily operation as either opening or closing manager on duty.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School diploma or equivalent.
- Minimum 2 years of supervisory experience.
- Minimum 2 years warehouse / distribution experience.
- Forklift certification.
- Ability to communicate with employees, co-workers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
- Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges during an event) quickly and under pressure.
- Ability to speak, read, and write in English.
- Solid working knowledge of computer applications: Microsoft office, inventory control software and timekeeping system.
- Ability to work within specified budgets and maintain records
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
- Excellent written and verbal communication skills.
- Must be organized, self-directed, dependable, flexible and able to work in a fast-paced, professional work environment.
Proficiency using Microsoft Office Products (Word, Excel, PowerPoint, and Outlook). Also proficient in inventory control tracking software.
OSHA-10 or -30 certification preferred.
Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories. Come Join Us! You can learn more about Spectra at www.spectraexperiences.com/
Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply