We are seeking friendly, motivational, energetic individuals to help members achieve their Health and Wellness goals!
Summary: Under the direct supervision of the Healthy Living Director, the YMCA Wellness Coach conducts Wellness appointments and programs. This includes the Wellness for Life program and wellness coaching appointments as well as general guidance in the wellness areas. They also maintain rooms and equipment during time scheduled for each of these duties. The Wellness Coach must have general health and wellness knowledge as well as knowledge of the principles of strength training. The employee must work a minimum of two days a week totaling a minimum of ten hours per week. The Wellness Coach be trained by the Member Engagement Coordinator and complete a general wellness exam, must be CPR certified, obtain the Listen First Training within 90 days of employment, and within 6 months obtain the YMCA Strength and Conditioning Certification.
Hours: Maximum weekly hours (Sun-Sat) may not exceed 28 hours.
Essential Duties and Responsibilities includes the following. Other duties may be assigned.
- Warmly and enthusiastically greet members and be aware of member and participant needs by using your Listen First Skills.
- Complete appointments in a timely manner and assure that the member feels successful.
- Communicate effectively and in a timely manner to our Wellness for Life appointments through the use of our MobileFit system
- Be flexible and adaptable in order to accommodate member needs and wants.
- Be able to effectively problem solve.
- Always convey a positive attitude when interacting with members.
- Be able to work as a team member, assisting fellow staff when necessary.
- Monitor participants using the FirStep Area, Cross Training Center and Free Weight Room.
- Provide safe, clean environment in the FirStep and Cross Training areas.
- Build and cultivate relationships with members and other YMCA staff.
- Orientation of new members as to proper use of equipment and recommend appropriate workout level.
- Understand the principles of fitness and be able to discuss them with members.
- Emphasize safety and proper technique and provide instruction on using equipment.
- Regularly check all equipment to ensure proper maintenance and cleanliness.
- Report equipment in need of repair to Maintenance Supervisor immediately and post an out of order sign on the equipment.
- Take responsibility to keep all work areas clean and organized
- Understand, abide by, and enforce YMCA policies and procedures. Positively explain and interpret policies to member.
- Abide by the safety, injury illness, and prevention guidelines by taking personal responsibility for your safety and the safety of your program participants.
- Maintain good attendance. Give the Member Engagement Coordinator a two-week notice on expected absence or requested time off.
- Assume full responsibility for assigned shifts and use the ADP system for hours worked
- Arrive for assigned shift well-groomed and in proper YMCA uniform.
- Attendance at staff meetings is mandatory, unless approved by your supervisor.
Effect and End Results:
- All Wellness for Life and Fast Track participants will complete all appointments
- The consistency of training techniques and information.
- Maintaining all scheduled hours of evening/weekend coverage, with few or no cancellation of Wellness for Life appointments.
- Completing daily tasks as assigned and continued good maintenance of facilities and equipment.
- Development and retention of a favorable community feeling toward the YMCA.
Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
General requirements include self-motivation to members. The ability to communicate effectively in a positive manner by telephone and in person. Quick learner with attention to detail. Computer and keyboarding skills. Patience to deal with high volumes of people. Sound judgment for dealing with daily issues. Always cognizant of member safety.
Education and/or Experience: High school diploma, but a 4 year degree is preferred; or at least two years of experience and/or training.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from members and non-members of the YMCA Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills: Ability to calculate figures and amounts such as percentages and weight conversions.
Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, and diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations: CPR/AED Certification, Bloodborne Pathogen Training, Child Abuse Prevention, and YMCA Strength and Conditioning within 6 months of employment
Other Skills and Abilities: Must have competence on a computer.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works in outside weather conditions.
The noise level in the work environment is usually moderate.