As an Assistant General Manager (AGM), you will be using your skills to support the General Manager in day-to-day operations of your restaurant. You will be responsible for upholding The Halal Guys standards through utilizing your leadership skills to lead shifts, create teamwork, build assistant managers, shift leads, and hire new employees. Your business acumen will provide support in financial management, and your creativity and teamwork skills to ensure that all guest and employees have the best possible experience.
The AGM will also share responsibility in building sales and all other aspects of profit and loss,
hiring /training of management and hourly employees, daily execution of safety/sanitation, quality food preparation, administering payroll, creating employee schedules, hiring new employees, terminating/documenting employees and performing employee evaluations.
Effectively and efficiently manage restaurant by following the best practices of the Company arid Brand Equity Standards to ensure Guest satisfaction and profit maximization
Manage day to day operations during scheduled shifts that include daily decision making, Team Member support, Guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
Optimize profit by scheduling labor efficiently and ordering food and supplies to maintain appropriate inventory, portion correctly, minimize waste etc
Immediately communicate equipment problems, practice good preventative maintenance on store assets
Increase sales by ensuring guest satisfaction and prompt problem resolution
Exercise good judgment and decision making in escalating concerns and aggressively resolve issues
Responsible for compliance with OSHA„ local health and safety codes as well as Company safety and security policies. Emphasize safety, sanitation and security awareness, and ensure that Team Members are properly trained to create a safe work environment
Ensure adherence to Company cash handling and payment processing procedures
Conduct line checks in accordance with Company standards
Ensure the cleanliness of the kitchen by maintaining to specified standards, passing Health Department audits with a 90% or better, and training staff on proper sanitation guidelines
KNOWLEDGE, SKILLS & ABILITIES
Strong verbal and written communication skills in English required. Multi-lingual highly preferred.
Excellent customer service and hospitality skills required.
Positive, can-do attitude and demeanor.
Availability to work 5 days out of the week including weekends and nights.
Prior restaurant experience highly preferred.